Jennifer Calvo
Palmetto
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Skilled Work Study Student willing to take on tasks to accomplish team objectives. Organized and proactive team player with diligent approach.
Overview
6
6
years of professional experience
Work History
Work Study Student
Veteran Affairs
01.2023 - Current
- Assisted in the planning and execution of campus events, resulting in increased student engagement.
- Provided administrative support to staff members, improving office efficiency and organization.
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Managed an organized filing system for important documents, ensuring easy access when needed.
- Maintained confidentiality while handling sensitive information related to student records or university matters.
- Provided essential assistance during orientation events for incoming students, creating a welcoming atmosphere on campus.
- Assisted in training new work-study employees, sharing knowledge gained from previous experience in the role as well as best practices observed from colleagues'' performance.
- Interacted with customers by phone, email, or in-person to provide information.
- Helped create and maintain spreadsheets to track financial records and other data.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Enhanced campus-wide communication by distributing promotional materials and event flyers.
- Coordinated collection of student fees, fines and payments.
Lead Teller
Regions Bank
02.2022 - 01.2023
- Enhanced customer satisfaction by efficiently managing transactions and addressing inquiries.
- Streamlined teller operations for increased accuracy and speed, minimizing wait times for customers.
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Recognized and prevented fraudulent activities and suspicious transactions.
- Answered inquiries regarding checking and savings accounts and other related products.
- Educated customers on online banking and mobile banking applications.
- Implemented security measures to protect sensitive client information and financial assets from potential fraud or theft.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Cross-sold credit cards, loans and other bank products.
- Monitored and verified suspicious activity on customer accounts.
NCO Inventory Management
United States Marine Corps
01.2018 - 01.2022
- Optimized inventory levels by implementing effective tracking systems and regularly conducting physical counts.
- Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
- Enhanced warehouse efficiency with the introduction of innovative storage solutions and layout optimization.
- Completed physical inventory counts each month.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Performed data entry and completed proper paperwork.
- Maintained and organized inventory receipts and processed changes to reduce process lags.
- Sorted and delivered materials to different work areas and staff.
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
- Completed stock inventories to identify and address issues negatively impacting controls.
Education
Associate of Arts - Dental Hygiene
State College of Florida, Manatee-Sarasota
Bradenton, FL05.2026
High School Diploma -
Manatee School For The Arts
Palmetto, FL05.2016
Skills
- File and Document Management
- Organization and Multitasking
- Administrative Support
- Computer Skills
- Event Planning
- Time Management
- Customer Service
- Peer Counseling
- Office Supply Management
- Problem-solving abilities
- Scheduling
- Inventory Assessment
- Process Monitoring
- Fluent in Spanish
- Task prioritization
- Attention to detail
- Leadership qualities
- Records Management Software
Timeline
Work Study Student
Veteran Affairs
01.2023 - Current
Lead Teller
Regions Bank
02.2022 - 01.2023
NCO Inventory Management
United States Marine Corps
01.2018 - 01.2022
Associate of Arts - Dental Hygiene
State College of Florida, Manatee-Sarasota
High School Diploma -
Manatee School For The Arts
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