Highly effective communicator with an inquisitive mind that enjoys learning new things daily, an exemplar of integrity and ethics, and dedicated service to my community.
Work History
Delivery Contractor
4 Years
Keefe | 10.2022 - 10.2026
Delivered commissary to residents, ensuring timely access to necessary items
Engaged positively with residents and correctional officers, fostering a respectful environment
Executed security checkpoints, maintaining safety and compliance standards
Passed background and fingerprint checks to ensure eligibility for security roles
Delivery Driver
6 Months
Tree City Transport | 04.2022 - 10.2022
Competent delivery of 200-300 packages per shift
Navigated local areas using handheld GPS to ensure timely deliveries
Achieved multiple Driver Star Ratings through consistent performance and customer service
Merchandiser
5 Years
O'Reilly | 04.2017 - 04.2022
Enhanced commercial accounts by establishing strong relationships with local vendors
Performed minor mechanical maintenance on company and customer vehicles to ensure operational readiness
Maintained accurate records of deliveries and returns at the warehouse
Service Desk Specialist
1 Year 10 Months
Shopko | 05.2015 - 03.2017
Communicated effectively with upper management, co-workers, and customers to facilitate information exchange and enhance collaboration
Effective oral and written communication with upper management, co-workers, and customers
Resolved customer issues daily related to returns, product satisfaction, and special orders, ensuring positive customer experiences
Education
Bachelor of Science - Criminal Justice-Forensic Psychology
Kaplan University | Chicago, IL | 01-2017
Coursework in MS Office Applications, Investigation: Processes and Procedures, Professional Communications, Criminal Investigation, Interpersonal Relationships, and Professional Presence
Selected for Alpha Phi Sigma Honor Society
GPA: 4.0
Skills
Strong interpersonal skills
Multitasking and organization
Customer interaction
Excellent communication skills
Decision making
Critical thinking skills
Logistics management
Money handling
MS Office applications
Office equipment
Detail-oriented
Research
Reliable and punctual
Excellent time management
Timeline
Delivery Contractor
Keefe
10.2022 - 10.2026Read More
Delivery Driver
Tree City Transport
04.2022 - 10.2022Read More
Merchandiser
O'Reilly
04.2017 - 04.2022Read More
Service Desk Specialist
Shopko
05.2015 - 03.2017Read More
Kaplan University
Bachelor of Science from Criminal Justice-Forensic Psychology