Jennifer Campos
El Paso,Texas
Summary
Diligent Correctional Officer employs various management styles to supervise inmate activity. Persuasive leadership qualities generate respect and compliance from problematic residents. Detailed supervision during day-to-day prisoner interactions. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Correctional Officer
Southern New Mexico Correctional Department
Las Cruces, NM
01.2022 - Current
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Inspected cells and conducted random searches of common areas.
- Applied non-violent response tools and physical restraint during problematic situations.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Correctional Officer
Reeves County Detention Center 3
Pecos, TX
02.2021 - 01.2022
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
Cashier
Walmart
El Paso, TX
06.2020 - 02.2021
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
Cashier
Wingstop
El Paso, TX
05.2019 - 11.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Call Center Representative
Maximus
El Paso, TX
02.2020 - 03.2020
- Greeted and provided information to local residents regarding the census process.
- Obtained consent from individuals to collect data for the census.
- Explained the purpose of the census and answered questions about it.
- Filled out paperwork accurately and in a timely manner.
- Maintained records of all collected data in an organized fashion.
Call Center Representative
HGS
El Paso, TX
09.2019 - 12.2019
- Developed effective working relationships with team members across multiple departments.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Processed orders, forms, applications, and requests accurately and efficiently.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
Education
High School Diploma -
Paso Del Norte Academy
El Paso, TX06.2019
Skills
- Facility Security
- Emergency Response
- Non-Violent Intervention
- Safety
- Security Procedures
Timeline
Correctional Officer
Southern New Mexico Correctional Department
01.2022 - Current
Correctional Officer
Reeves County Detention Center 3
02.2021 - 01.2022
Cashier
Walmart
06.2020 - 02.2021
Call Center Representative
Maximus
02.2020 - 03.2020
Call Center Representative
HGS
09.2019 - 12.2019
Cashier
Wingstop
05.2019 - 11.2020
High School Diploma -
Paso Del Norte Academy
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