JENNIFER CARDENAS
Helotes
Summary
Highly efficient and customer-service oriented cashier with a proven ability to accurately handle cash transactions and deliver exceptional customer service. Skilled in operating POS systems, possesses strong communication skills enabling effective interaction with customers and addressing their needs. Has a track record of providing excellent service and maintaining a friendly demeanor. Dedicated to ensuring a positive shopping experience for every customer.
Overview
5
5
years of professional experience
Work History
MSB
HEB
03.2023 - Current
- Dealt with a wide range of financial transactions, including cashing checks, processing money orders, exchanging currency, and issuing prepaid cards
- Must adhere to strict security protocols and follow proper procedures to prevent fraud and manage integrity of financial system
- Oversee for staying informed about regulatory changes and ensuring compliance with relevant laws, rules, and regulations
- Includes understanding anti-money laundering, counter-terrorism financing, and other relevant regulations
- Encouraged to look for opportunities to improve processes, enhance efficiency, and streamline operations
- Can identify areas for improvement, suggest innovative solutions, and contribute to overall success of money services business
- Trusted for handling large amounts of cash on a daily basis
- Need to be proficient in counting, verifying, and reconciling cash transactions
- Includes maintaining accurate records, reporting any discrepancies, and ensuring security of cash deposits
- Entrusted of ensuring safety and security of customers, employees, and assets
- May need to monitor premises, conduct patrols, and implement security measures to prevent theft, fraud, or other criminal activities
Gas Station Attendant
HEB Grocery Store
06.2022 - Current
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
Cashier
HEB
03.2020 - Current
- Maintain regular communication with customers, coworkers, and management to ensure smooth operation of company
- Managing returns, exchanges, and voids in accordance with company's policies and procedures is one of responsibilities
- Operated as a cashier means operating a cash register, processing transactions, and providing customer service to customers
- Trained in balancing cash drawer and preparing daily reports to maintain financial integrity
Education
No Degree - BA-Online Multidisciplinary Studies
The University of Texas At San Antonio
San Antonio, TX06.2025
Skills
- Cash handling
- Customer service
- Communication
- Point of sale
- Problem solving
- Multitasking
- Attention to details
- Product Knowledge
- Basic math skills
Personal Information
Date of Birth: 07/12/03
Ethnicity
Hispanic
Timeline
MSB
HEB
03.2023 - Current
Gas Station Attendant
HEB Grocery Store
06.2022 - Current
Cashier
HEB
03.2020 - Current
No Degree - BA-Online Multidisciplinary Studies
The University of Texas At San Antonio
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