Jennifer Carlson
Arcadia,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Sales Floor Associate
Winn Dixie Supermarket
Punta Gorda, FL
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
Customer Service Representative
Gardens Home Management Services
Palm Beach Gardens
04.2015 - 01.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Manufacturing Associate
Trane Inc.
Vidalia, GA
08.2011 - 02.2015
- Made sure that products were produced on time and are of good quality.
- Organized work to meet demanding production goals.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Enhanced product quality by conducting thorough inspections and adhering to strict quality control protocols.
- Participated in regular team meetings to discuss progress, address challenges, and align on strategies for achieving production goals.
- Utilized hand tools and machinery to safely complete assembly processes.
Education
Diploma -
Twin Lakes Senior High School
West Palm Beach, FL1987
Skills
- Goal-Oriented
- Customer Service
- Cleaning
- Product Promotion
- Honest and Dependable
- Strong Communication and Interpersonal Skills
- Attention to Detail
- Excellent Written and Verbal Communication
- Product Merchandising
Timeline
Sales Floor Associate
Winn Dixie Supermarket
10.2022 - Current
Customer Service Representative
Gardens Home Management Services
04.2015 - 01.2022
Manufacturing Associate
Trane Inc.
08.2011 - 02.2015
Diploma -
Twin Lakes Senior High School