Jennifer Carpenter
Lakeland,FL
Summary
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
12
12
years of professional experience
Work History
Office Manager
Florida Water Analysis
Winter Haven, FL
06.2024 - Current
- Set schedules for Service and Sales Associates, Order leads for Sales Associates, track leads, maintain accurate records of leads and sales, call current customers to set yearly service. Enter new Purchase agreements, send out warranty paper work. Order office supplies. Train new hires, Manage day to day operations.
Area Manager
Advanced Retail Merchandiser
Lakeland, FL
02.2023 - 06.2024
- Interview and hire new employees, train new employees, set up routes and schedules, check in merchandise, order merchandise, clean displays, order new display racks when needed, speak to store manager to go over expectations. Go over weekly reports.
Customer Service Representative
Geico
Lakeland, FL
01.2014 - 10.2022
- Answer incoming calls, take payments, update policy details, send out policy paperwork, help train new hires, back up supervisor on answering team question about policy requirements and laws, run reports daily to keep team on track of goals. Call back upset policy holders to resolve problems. Speak with DMV and Dealerships to provide documents.
Education
High School Diploma -
Faith Chrisitan Academy
Loganville, GA05-1995
Skills
- Put customers first
- Can use programs such as word, excel and outlook
- Training
- Scheduling
- Planning
- Route Set up
- Management
- Customer service
- Organizational skills
- Office management
- Clerical support
- Mail handling
- Scheduling coordination
- Staff management
- Employee supervision
- Training and coaching
Timeline
Office Manager
Florida Water Analysis
06.2024 - Current
Area Manager
Advanced Retail Merchandiser
02.2023 - 06.2024
Customer Service Representative
Geico
01.2014 - 10.2022
High School Diploma -
Faith Chrisitan Academy