Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Castro

Miami,Florida

Summary

Hardworking student currently pursuing degree in Hospitality management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Host

Miami Super Bowl LIV
01.2020 - 02.2020
  • Provided a top level of welcoming experience to the patrons
  • Assisted with various tasks throughout the life of the event
  • Engaged with guests at social kiosks, concerts, and games.

Volunteer

Get Involved Volunteer Everywhere, G.I.V.E
01.2012 - 01.2019
  • Ironman event, Miami Book Fair
  • Supported the volunteer team with uniform distribution, volunteer check in, training and deployment
  • Assisted with the executing of day-to-day event logistics, such as food distribution for the volunteers
  • GIVE is a Royal Caribbean Cruise LTD, employee program which encourages employees to actively carry out charitable missions in the communities
  • Beach clean-ups
  • School renovations
  • Park clean-ups

Assistant, Director of Volunteers

Wodapalooza, Inc
01.2015 - 01.2018
  • Assisted with the executing of day-to-day event logistics
  • Assisted with the organization and data entry of Volunteer Registration for 500+ volunteers worldwide
  • Assisted with the agenda and preparation for volunteer orientation and training
  • Provided ongoing support to the director of volunteers throughout the 4-day fitness festival
  • Assisted with the reconciliation of the final data for volunteer participation.

Assistant, Supervisor

BattleFrog Obstacle Race Series
01.2015 - 01.2016
  • Assisted with the organization and data entry of Volunteer Registration for 200+ volunteers nationwide
  • Assisted with pre-festival meetings
  • Assisted with managing and improving the volunteer program
  • Assisted with coordinating volunteer recruitment events.

Education

Bachelor of Science Degree - Hospitality Management

Florida International University, Chaplin School of Hospitality & Tourism Management
Miami, FL

Associate in Arts Degree - Hospitality and Tourism, Hospitality

Miami Dade College
Miami, FL

Skills

  • Computer Literate
  • Motivated Team Player
  • Adaptability
  • Organizational Skills
  • Highly Dependable
  • Software Skills-
  • Microsoft Office, social media, Excel
  • Guest Interaction
  • Guest Inquiries

Languages

Spanish
Native or Bilingual

Timeline

Host

Miami Super Bowl LIV
01.2020 - 02.2020

Assistant, Director of Volunteers

Wodapalooza, Inc
01.2015 - 01.2018

Assistant, Supervisor

BattleFrog Obstacle Race Series
01.2015 - 01.2016

Volunteer

Get Involved Volunteer Everywhere, G.I.V.E
01.2012 - 01.2019

Bachelor of Science Degree - Hospitality Management

Florida International University, Chaplin School of Hospitality & Tourism Management

Associate in Arts Degree - Hospitality and Tourism, Hospitality

Miami Dade College
Jennifer Castro