Reuben Bonilla
Lauderhill,FL
Summary
Multi-talented Bar & Club Manager able to oversee day to day operations with an eye for quality, safety, service, and productivity standards. Hardworking and responsible with a resilient mentality. Bringing 25 plus years of progressive experience in Management, Security, and multiple Service Industry positions.
Overview
2026
2026
years of professional experience
Work History
Floor Host
Booby Trap Doral/Pompano
02.2023 - Current
- Improved customer satisfaction by promptly greeting and directing guests to their designated areas.
- Enhanced the guest experience through attentive service and anticipating needs.
- Maintained a clean and inviting atmosphere for guests, ensuring a positive first impression.
- Coordinated with staff to maintain operational efficiency during peak hours.
- Resolved guest concerns in a timely manner, promoting overall satisfaction with the venue.
- Ensured compliance with safety regulations, conducting regular checks of the floor area.
- Trained new team members on service standards and operational protocols.
Manager
Monroe's Of Palm Beach
11.2021 - 02.2023
- Performed duties in accordance with high level of standards, policies and regulatory guidelines to promote a safe and productive working environment.
- Worked with every club guest to understand needs and provide excellent service.
- Participated in team-building activities to enhance working relationships.
- Exceeded goals through effective task prioritization and great work ethic.
- Performed weekly liquor inventory of bars and storage room.
- Accomplished multiple tasks within established timeframes.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Manager
Cheetah Gentleman's Club
06.2019 - 08.2021
- Recruit, hire, train, and coach over 40 staff members and entertainers on company standards and practices.
- Maximized customer service by training staff, overseeing operations, and resolving issues in a timely manner.
- Managed bar inventory, restocked supplies.
- Handled money, balanced safe and register tills, processed credit card payments and end of night batches.
- Motivated and disciplined employees according to established requirements.
- Oversaw Bartender and Wait staff to ensure proper handling of liquor and money.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Operations Manager
Gold Club Of Pompano
04.2018 - 05.2019
- Oversaw day-to-day club operations. Including staff scheduling and weekly payroll.
- Trained new employees to meet company standards.
- Reviewed, corrected, and updated daily financial reports.
- Organized and balanced club safe and daily deposits.
- Coordinated new entertainer auditions.
- Ordered and kept weekly inventory of beer, liquor, and bar supplies.
- Organized monthly special events and promotions.
- Improved level of customer service to maximize business growth and profits.
Floor Manager
Goldfinger Gentlemen's Club
03.2015 - 04.2018
- Maintained a safe and secure work environment while meeting the needs of customers and entertainers.
- Worked with the management team to implement the proper division of responsibilities.
- Evaluated team and employee performance in order to develop and implement effective corrective actions.
- Built relationships with customers to increase likelihood of repeat business.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Monitored security and handled incidents in a calm and professional manner.
Assistant Parts Manager
Crown Lift Trucks®
03.2014 - 05.2017
- Worked directly with Sales Representatives, Outside Clients, Service Technicians, and Department Managers to achieve positive business growth by meeting daily, weekly and monthly quotas.
- Analyzed departmental documents for appropriate distribution and filing.
- Delivered customized and effective solutions to clients that met unique demands.
- Oversaw up to 10 projects at a time without sacrificing standards.
- Maintained productivity and quality standards at all times.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Accounted for all inventory and ordered new stock weekly.
- Submitted parts warranty claims daily. Followed up with over 20 claims each week to verify company would receive proper compensation for parts and labor.
Bar Manager
Players Sports Bar & Grill
02.2011 - 03.2014
- Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner.
- Motivated and disciplined employees according to established requirements.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Kept facility compliant with health codes, sanitation requirements and license regulations.
Floor Host
Vegas Cabaret
2009 - 2011
- Maintained a Safe work environment while assisting customer and entertainer needs.
- Collected entertainer fees and maintained proper dance counts.
Production Manager
Car & Truck Buyers Guide
2005 - 2013
- Supervised graphic arts team and Sales Reps, including offering feedback and enforcing deadlines.
- Oversaw day-to-day activities of Car & Truck Buyers Guide, completed weekly tri-county magazines under a strict and tight deadline, final revisions, layouts and pre-press work.
- Updated computers and graphic files using graphics software programs.
- Completed final touches for projects such as images sizes and font selection.
Education
Some College (No Degree) - Culinary Arts
Atlantic Technical College
Pompano Beach, FLGED -
Coconut Creek High School
Coconut Creek, FL1997
Skills
- Liquor, beer, and wine knowledge
- Inventory management
- Accurate money handling
- POS systems knowledge
- Computer literate
- Strong communication skills
- Conflict resolution techniques
- Strong work ethic
- Situational Awareness
- Excellent Customer Service Skills
Timeline
Floor Host
Booby Trap Doral/Pompano
02.2023 - Current
Manager
Monroe's Of Palm Beach
11.2021 - 02.2023
Manager
Cheetah Gentleman's Club
06.2019 - 08.2021
Operations Manager
Gold Club Of Pompano
04.2018 - 05.2019
Floor Manager
Goldfinger Gentlemen's Club
03.2015 - 04.2018
Assistant Parts Manager
Crown Lift Trucks®
03.2014 - 05.2017
Bar Manager
Players Sports Bar & Grill
02.2011 - 03.2014
GED -
Coconut Creek High School
Floor Host
Vegas Cabaret
2009 - 2011
Production Manager
Car & Truck Buyers Guide
2005 - 2013
Some College (No Degree) - Culinary Arts
Atlantic Technical College