Jennifer Castro
1675 Paseo Del Oro 102,United States
Summary
Friendly Certified Phlebotomy Technician committed to patient safety and well-being. Maintains calm atmosphere during venipuncture to put patients at ease. Accurate and detailed to promote specimen integrity. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
QC Associates or Lab Asst IV/Certified Phlebotomy Technician
Revvity
San Diego, CA
02.2023 - Current
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles. Maintained quality assurance procedure documentation.
- Monitored completed work and provided feedback to improve team member performance.
- Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
- Recommended improvements to systems and procedures for increased productivity.
- Identified training opportunities to drive increased levels of quality through various projects.
- Identified quality trends to investigate system flaws, process inefficiencies and training needs.
- Identified quality problems and recommended solutions.
- Conducted tests on product samples and recorded results.
- Monitored testing procedures to meet established item specifications, standard test methods or protocols.
- Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
- Maintained lab cleanliness and safety standards.
- Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
- Interpreted test results, compared to specifications and control limits and recommended data for release.
- Completed data capture forms, equipment logbooks or inventory forms to support testing procedures.
- Participated in out-of-specification and failure investigations and recommended corrective actions.
- Compiled laboratory test data and performed analyses.
- Trained other analysts to perform laboratory procedures and assays.
- Outlined remediation plans to standardize results to meet compliance regulations.
Lab Assistant/Phlebotomist Technician
Paradise Valley Hospital
National City, CA
09.2022 - Current
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Provided compassionate care for anxious patients throughout the phlebotomy process, easing fears and creating a positive experience.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Handled insurance verification tasks using Meditech to validate patient insurance information.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Packaged and shipped specimens for reference lab.
- Evaluated and determined the most appropriate venipuncture site to minimize patient discomfort during blood collection procedures.
- Process all sending out specimens.
- Pathology assistant-Prepared, embedded, cut, stained, mounted, labeled and catalogued tissue sections.
Lab Assistant/Lab Assistant/Phlebotomist
Sorrento Therapeutics
San Diego, CA
02.2022 - 02.2023
- Sanitized workstations and instruments to avoid cross-contamination.
- Prepared laboratory equipment and instrumentation required for tests, research, process or quality control.
- Recorded and reported test results accurately according to established procedures.
- Maintained inventory and equipment and placed orders for laboratory supplies.
- Managed lab work smoothly and with reliable accuracy to meet regulatory and operational demands.
- Organized lab test solutions, compounds and reagents.
- Produced and submitted laboratory documents and reports per compliance requirements.
- Completed equipment maintenance and calibration tasks according to standards.
- Handled administrative tasks for laboratory staff and overall operations.
- Demonstrated testing procedures and equipment to new laboratory personnel.
- Expertly procured and processed specimens for laboratory staff.
- Participated in team collaboration initiatives to plan for company's future growth.
- Recorded known control values from technical instruments to boost reliability and accuracy in test results reporting.
- Enhanced senior staff productivity by managing various support-related tasks.
- Oriented new technicians to proper operation and function of automated interpretation machine.
- Completed required SMP, SOP and BHR documentation in accordance with set guidelines.
- Designed assays, scheduled and coordinated laboratory work and executed research tasks.
- Referred quality control data to Clinical Laboratory Scientist Coordinator.
- Maintained and updated database of relevant scientific articles, journals and manuscripts.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Prepared lab for daily operations by stocking materials and equipment.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Prepared specimens and forms for transport to outside laboratories.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
- Attended lab meetings to participate in research discussions.
- Performed daily housekeeping tasks driving efficient laboratory operations.
- Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
- Collected clinical and forensic data, contributing to high-quality knowledge database.
- Collected and organized data to perform data analysis and prepare technical reports.
- Researched and developed recommendations to resolve process, department and related customer issues.
- Created test and validation setups for component, subsystem and machine levels.
- Assisted engineers in addressing failure modes using test methods.
- Liaised with scientists to test hypotheses and pursue valuable new research.
Education
Bachelor of Science - Clinical Laboratory Science
Centro Escolar University
Phils03.1991
Skills
- Accurate Labeling
- Venipuncture Expertise
- Infection Control
- Sanitation and Sterilization
- Quality Control
- Sample Collection
- Diagnostic Testing
- Specimen Transportation
- Patient Safety
- Specimen Handling
- Data Interpretation
- Process Validation
- Laboratory Testing
- Quality Processes
- Microbiology process
- Tissue culture and Isolation of tissues
Timeline
QC Associates or Lab Asst IV/Certified Phlebotomy Technician
Revvity
02.2023 - Current
Lab Assistant/Phlebotomist Technician
Paradise Valley Hospital
09.2022 - Current
Lab Assistant/Lab Assistant/Phlebotomist
Sorrento Therapeutics
02.2022 - 02.2023
Bachelor of Science - Clinical Laboratory Science
Centro Escolar University
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