Jennifer Castro

As a receptionist, I am responsible for creating a welcoming and professional environment by greeting clients and visitors as they arrive. I answer and direct phone calls, schedule appointments, and handle inquiries to ensure smooth communication between customers and staff. Additionally, I manage the business's front desk, organize paperwork, and assist with basic administrative tasks to help keep daily operations running efficiently. My role also involves resolving customer questions or concerns and providing information about our services, contributing to a positive experience for clients and supporting the overall success of the business.

As a supervisor at a private school, I was responsible for assisting in teaching Pre-K and Kindergarten classes by implementing and delivering the lesson plans provided by the school. I managed classroom activities and worked to create a positive, engaging, and safe environment for young children. In addition to supporting the lead teachers, I supervised students, maintained discipline, and encouraged social and emotional development among the children. Although I did not hold the official title of teacher, I took on many of the responsibilities associated with the role, including delivering lessons, managing classroom behavior, and ensuring that students stayed focused and engaged.
I also collaborated closely with staff and parents to monitor student progress and address any behavioral or learning challenges that arose. Part of my duties included preparing classroom materials and organizing activities that supported the curriculum, helping to enhance the overall learning experience for the children. This role allowed me to gain valuable experience in classroom management and instruction, demonstrating my ability to lead and support young learners effectively even without holding a formal teaching degree.