Jennifer Cavazos
Corpus Christi,TX
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Versed in greeting high-volume of customers and recommending solutions based on individual needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Front End Associate
Specs Liquor And Bar Supply
10.2023 - Current
- Provided exceptional service for customers by quickly processing transactions and answering questions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Increased store revenue with proactive upselling of products and promotions to customers.
- Handled high-volume cash transactions accurately, ensuring proper handling of both cash and credit payments.
Cashier/Server
Chopstix
06.2012 - 09.2023
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Customer Service Representative
TTEC
01.2018 - 07.2018
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Certificate - Medical Billing And Coding
Southern Careers Institute Inc
Corpus Christi, TX05.2024
Skills
- Microsoft Office Suite
- Clerical Support
- Data Entry
- Paperwork Processing
- Scheduling
- Conflict Mediation
Certification
Texas Alcoholic Beverage Commission (TABC) Certified.
Timeline
Front End Associate
Specs Liquor And Bar Supply
10.2023 - Current
Customer Service Representative
TTEC
01.2018 - 07.2018
Cashier/Server
Chopstix
06.2012 - 09.2023
Certificate - Medical Billing And Coding
Southern Careers Institute Inc