Jennifer Cazares
La Quinta,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Deli Manager
Tower Energy Group
Palm Desert, CA
04.2017 - 01.2021
- Oversaw daily deli operations.
- Trained and mentored team members on food safety and customer service standards.
- Managed inventory control processes, minimizing waste and optimizing product freshness.
- Developed promotional strategies to increase deli sales and enhance customer engagement.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Observed quality assurance standards to optimize freshness of deli products.
- Improved efficiency in ordering processes, avoiding stockouts while minimizing overstock situations.
Assistant Store Manager
Tower Market
Indio, CA
03.2017 - 01.2020
- Duties: Manage day to day operation of the station. Control and monitor station expenses and inventory, conduct mini audits, Computer Entry, maintenance of the building, obtaining work orders for repairs follow-up of maintenance repairs completion. Customer relations, customer satisfaction, customer complaints and in addition to day-to-day operations assisted Station Manager to monitor Safety of Employees and public, monitoring underground storage tanks, Veeder root reports, Fuel orders using on hand inventory, weights and measures, air quality control (Environment) Health and Tobacco inspections and transactions, Accounts Payable, Ordered merchandise according to current on hand inventory, create PO for vendors, receiving merchandise, stocking and displaying merchandise, floor displays, ensured all price points were correct according monthly promotions, displaying monthly POP. Also assisted manager with recruiting, hiring, training, coaching, developing and performance management.
Station Manager
Chevron Services Inc.
Rancho Mirage, CA
08.2009 - 06.2015
- People oriented, self-motivated, dependable, able to work effectively and safely in a fast-paced environment while maintaining 100% customer focus.
- Station Manager Directs, organizes, and implements the daily operational activities of the retail station. Primarily responsible for the achievement of station objectives, the implementation of Company Policies and Procedures, staffing, merchandising, and maintaining Chevron Stations Inc.’s high standards regarding station operations, image, and personnel management.
- Essential Functions are to provide exceptional Customer Service and Ensure team does the same. Manage with integrity, honesty, and knowledge to promote company’s values. Strong interpersonal and verbal and written communication skills, including the ability to professionally communicate with my team, customers, colleagues, management, and vendors. Provide regular and predictable attendance. CSI Job Description
- Duties: Manage day to day operation of the station. Control and monitor station expenses and inventory, conduct mini audits, Computer Entry, maintenance of the building obtaining work orders for repairs follow-up of maintenance repairs completion. Customer relations, customer satisfaction, customer complaints. Managing Duties include recruiting, hiring, training, coaching, developing and performance management. I also assist Business Consultant (immediate supervisor) in special assignments or projects and keep supervisor informed of station operations. Perform all duties of station staff as always required and conduct myself in accordance with Chevron Code of Conduct. In addition to day-to-day operations Station Manager monitors Safety of Employees and public, monitoring underground storage tanks, Veeder root reports, weights and measures, air quality control (Environment) Health and Tobacco inspections and transactions, Accounts Payable using current on hand inventory create orders and PO for vendors, receiving merchandise and paying invoices. Management Of personal Company Credit Card, and reconciliation of purchases.
- Achievements: Inventory Stock loss Control under 0.24% of sales goal is 1.2% Cash Management, dual managed two sites, was Top Store Manager (Top Performer for my District and Zone. 100% on all company and county inspections for the past 5 years.
- Summary Station Manager
Education
High School Diploma -
Coachella Valley Adult School
Coachella, CASkills
- Computer Information Systems, Intro Accounting, Keyboarding, Computer Science, Microsoft office Pro Type 36 wpm
- Customer service
- Retail operations
- Inventory control
- Store organization
- Store opening and closing
- POS systems
- Employee scheduling
- Hiring and training
- Pricing and markdowns
- Mentoring and coaching
- Display setup
- Loss prevention
- Staff scheduling
- Transaction processing
- Stock rotations
- Order management
- Inventory counting
- Records maintenance
- Incident reports
- Performance evaluations
- Human resource policies
- Vendor management
- Billing
- Cash auditing
- Inventory management
COMUNICATION SKILLS
Bilingual, English, and Spanish ability
Timeline
Deli Manager
Tower Energy Group
04.2017 - 01.2021
Assistant Store Manager
Tower Market
03.2017 - 01.2020
Station Manager
Chevron Services Inc.
08.2009 - 06.2015
High School Diploma -
Coachella Valley Adult School