Jennifer Cedeno
Santa Ana,California
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Packing, Shipping, and Receiving Assembler
intellipax
Santa Ana, CA
10.2023 - Current
- Assisted with the packing of outgoing orders according to customer requirements.
- Assembled cartons, crates and containers to prepare for shipping.
- Identified needs of customers promptly and efficiently.
Shipping Supervisor
HUF
Huntington Beach, CA
10.2022 - 09.2023
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Oversaw daily operations within the shipping department including assigning tasks, setting deadlines, resolving conflicts.
- Scheduled materials shipments and transportation for on-time delivery, reducing delays.
- Managed communication between customers, vendors, suppliers, and other stakeholders throughout the entire shipment process.
- Supervised shipping personnel to ensure efficient and accurate completion of tasks.
- Checked loaded materials compared to work orders for correctness.
- Directed and managed shipping team of [Number] staff, delivering continuous training to improve employees' skills.
- Oversaw shipping activities for [Number]-person warehouse, successfully processing over [Number] orders daily.
- Presented and explained work orders to team.
- Ensured safety protocols were followed when loading and unloading trucks or containers.
- Created monthly reports on shipping activities for management review.
- Resolved customer complaints related to shipment discrepancies or delays in a timely manner.
- Provided training to new employees on proper operation of packing equipment and safety protocols.
- Monitored workers and reviewed completed work for proper performance.
- Reviewed invoices from third party providers before submitting payments.
- Completed day-to-day duties accurately and efficiently.
Costumer Services Cashier
Northgate Gonzalez Markets
Santa Ana, CA
02.2018 - 12.2021
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Promoted available products and services to customers during service, account management and order calls.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Packing Associate
Planet Beauty
Santa Ana, CA
07.2019 - 12.2020
- Restocked packaging items and tracked boxes, tape and fill materials from inventory.
- Minimized waste and lag times by maintaining orderly and clean work area and equipment.
- Stacked boxes or cartons on pallets using proper technique, maximizing pallet loads.
- Operated shrink wrap machines to package goods for shipment.
- Organized and packed merchandise according to customer orders.
- Unpacked, verified and recorded incoming merchandise or material.
- Wrapped and packaged items securely to minimize damage during shipping.
- Loaded boxes onto pallets for shipment using a forklift or other equipment as needed.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
Education
Prepare For High School Diploma - English Classes
Santa Ana College
Santa Ana, CA07-2018
Skills
- Shipment Tracking
- Teamwork and Cooperation
- Shipping and Receiving
- Warehousing Operations
- costumer services
- Punctual and Reliable
- Inspection and Quality Control
- Packing Equipment Operation
- Certified Forklift Driver
Timeline
Packing, Shipping, and Receiving Assembler
intellipax
10.2023 - Current
Shipping Supervisor
HUF
10.2022 - 09.2023
Packing Associate
Planet Beauty
07.2019 - 12.2020
Costumer Services Cashier
Northgate Gonzalez Markets
02.2018 - 12.2021
Prepare For High School Diploma - English Classes
Santa Ana College
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