Jennifer-Celestine A. Johnson

- Followed successful business processes (such as inventory control, pricing control & merchandising) to lead to approximate sales of $1,500,000+ of store revenue per week

- Assisting customers with their purchases (transportation, product/plant expertise, sales, leads, credit card applications, etc) to drive store metrics through customer satisfaction

- Mentored new employees to ensure that the closing process of the store (cleanliness, merchandising counts, nightly store security, etc) was facilitated through team collaboration in a timely manner

- Forklift certified to assist my coworkers throughout the store when an extra hand was needed, or when needing to load large purchases such as fence panels, bricks, stones, mulches, etc.

- Slowly created a database of all patients to have quicker access to information such as Date of COVID Test, Test Result (Pos or Neg), Insurance Group Number, Symptoms, etc.

- Reviewed purchases to account for the clinic budget.

- Applied R Programming to create a trial database of those who used insurance to cover COVID test versus those who paid out of pocket.

- Collected data and developed detailed visualizations to show profitability, budgets, and trends to management.

- Performed cost-benefit calculations to improve clinic budget on supplies like PPE, masks, swabs, liquids, refrigeration equipment, etc.

- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.

- Taught piano lessons to beginning children.

- Managed own business processes such as scheduling students, managing finances, communicating with parents, and coordinating lesson plans for student success.