Sociable and skilled in fast-paced environments with high service and quality standards. Dedicated to meeting patients' personal needs and ensuring their safety. Focused on high-quality care for diverse backgrounds. Highly motivated, adaptable, and possesses strong work ethic and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Patient Observer
Corewell Health
Taylor , MI
2022.03 - Current
Applied clinical safety procedures to protect patients and staff.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Documented patient activities, problems with coverage and hospital actions.
Provided knowledgeable and compassionate service in response to patient questions and concerns.
Daycare Assistant Teacher
Kidz World Learning Center
Allen Park, MI
2021.01 - 2021.08
Enforced rules to teach good manners and maintain safe environment.
Managed crafts and other hands-on activities to engage kids and promote development.
Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions.
Balanced schedules to promote optimal rest, play and educational periods.
Restaurant Waitress
El Jalapenos Authentic Mexican Restaurant
Allen Park, MI
2019.06 - 2021.01
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Rearranged tables and chairs, located or rolled extra silverware and prepare for large groups.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
Bachelor of Science - Health And Human Services
University of Michigan - Dearborn
Dearborn, MI
05.2025
High School Diploma -
Western International High School
Detroit, MI
06.2021
Skills
Customer Assistance
Emotional and Social Support
Clinical Safety
Patient Safety Management
Caring and Responsible
Coordination and Teamwork
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Patient Observer
Corewell Health
2022.03 - Current
Daycare Assistant Teacher
Kidz World Learning Center
2021.01 - 2021.08
Restaurant Waitress
El Jalapenos Authentic Mexican Restaurant
2019.06 - 2021.01
Bachelor of Science - Health And Human Services
University of Michigan - Dearborn
High School Diploma -
Western International High School
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