Epic
Dedicated healthcare professional with a proven track record, adept in medical office administration and delivering patient-focused care. Excelled in streamlining check-in processes and enhancing intake control, significantly improving patient satisfaction. Skilled in both interpersonal communication and meticulous administrative tasks, ensuring efficient and compassionate patient service.
Rooming patients, removing stitches/staples, removing casts, assisting with cast placement, placing steri-strips, removing bandages, preparing injections, verifying insurance, obtaining pre-authorizations, scheduling appointments, sending prescriptions, completing medical histories, preparing visit charges for billing, answering messages from patients, etc.
Scheduling appointments, canceling appointments, verifying insurance and obtaining insurance authorizations, answering calls, working spreadsheets, etc
Entered orders for durable medical equipment, verified insurance, obtained authorizations, reviewed referrals and obtained information for referrals, communicated with referral sources, obtained prescriptions when needed, scheduled appointments for patients to receive CPAP, BIPAP, and non-invasive ventilators, etc.
While enrolled in nursing school I was employed under a temporary nursing license with an apprenticeship program, I administered medication, inserted/removed catheters, verified/obtained doctor's orders, completed admissions, prepared discharges, obtained orders for home health and supplies, etc
Scheduled surgery and post surgical appointments, obtained authorizations, verified insurance, traveled to other offices with physicians to schedule surgeries, sent prescriptions prior to surgeries for patients, counseled patients on surgery instructions, etc.
Epic
Athena
Greenway
Systemedx