Larhonda Hyman
New Haven,CT
Summary
healthcare professional with over 10 years of experience in patient access, healthcare operations, scheduling coordination, clinical support, and team leadership within fast-paced medical environments. Proven ability to lead staff, improve workflows, manage patient scheduling, coordinate referrals, and provide exceptional customer service while maintaining HIPAA compliance. Experienced using EPIC, Cadence scheduling, referral management, and provider communication systems. Strong background in employee supervision, operational support, patient relations, and performance improvement initiatives. Dedicated to delivering compassionate, efficient, and patient-centered care while supporting organizational goals and team success.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Medical Assitant
Yale University
New Haven, CT
08.2025 - Current
- Assisted healthcare providers with patient examinations and procedures.
- managed patient records using electronic health systems.
- Conducted initial patient assessments and documented vital signs accurately.
- Stock and clean rooms, prep Charts
- Managed inventory of medical supplies and assisted in ordering processes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Shelter Worker
Upon This Rock Shelter
North Haven, 06511
11.2023 - 04.2026
- Provided support to individuals experiencing homelessness in shelter environment.
- Coordinated daily meal services for residents and volunteers.
- Assisted in case management and resource referrals for clients.
- Facilitated group activities to promote community engagement among residents.
- Provided crisis intervention and emotional support to individuals in need of assistance.
- Conducted safety checks of all areas of the facility while on duty.
- Counseled clients on a variety of topics including job search strategies, budgeting techniques, and housing options.
- Advised staff members on how best to handle difficult situations involving clients or other personnel.
- Assisted in developing individual service plans that met the needs of each resident.
Medical Assitant
J morrissey
Windsor, CT
03.2025 - 08.2025
- managed patient records using electronic health systems.
- Conducted initial patient assessments and documented vital signs accurately
- Clean and stock rooms
- Assisted healthcare providers with patient examinations and procedures.
- Prepared examination rooms and ensured proper sterilization of tools.
- Collaborated with team members to enhance patient care services.
Director
Starlight Daycare
New Haven, Connecticut
09.2023 - 03.2025
- Developed and implemented educational programs for children aged two to five.
- Supervised staff to ensure high-quality care and safety standards.
- Coordinated daily activities and schedules for children and caregivers.
- Managed communication with parents regarding child progress and events.
- Facilitated training sessions for new staff on childcare best practices.
- Organized community outreach initiatives to promote daycare services.
- Maintained compliance with state regulations and licensing requirements.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Managed budgeting and financial planning processes for the organization.
Medical Assitant
Northeast Medical group
North Haven, Connecticut
02.2021 - 12.2024
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient intake and updated medical records accurately.
- Administered medications and vaccines under supervision of medical staff.
- Coordinated patient appointments and maintained schedules effectively.
- Prepared examination rooms and ensured proper sterilization of tools.
- Educated patients on treatment plans and medication instructions clearly.
- Utilized electronic health record systems for documentation and tracking.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Registered new patients into practice management software program accurately entering demographic information.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Pre-authorizations
Medical Assitant ll/Front Desk Receptionist
Northeast Medical Group – Endocrine & Diabetes Spe
Trumbull, Connecticut
01.2015 - 02.2021
- Assisted healthcare providers with patient examinations and treatment plans.
- Managed patient records using electronic health record systems effectively.
- Scheduled appointments and coordinated referrals for endocrinology services.
- Funnel photography
- EKGs vital signs
- Set up appointments, confirmed appointments
- Check in check out scheduling follow ups reminder documentation
- Obtain pre-authorizations complete forms, scan medical records
- Point of care testing
- Maintain knowledge of HIPPA, OSHA, CLIA regulations
- Diabetic teaching
Education
Bachelor of Science - Health Administration
University of Phoenix
Phoenix, AZ 02.2021 - 02.2026
Skills
- Patient care
- Medical record management
- Team collaboration
- Effective communication
- Community outreach
- Team leadership and staffing supervision
- Cadence scheduling, in basket messaging
- Epic training, call center operations
- Patient care coordination
- HIPPA, OSHA training
- CPR
- Critical thinking, problem-solving skills
- Payroll and attendance monitoring
- Microsoft office
- Office administration
- Inventory management
- Data entry
- Medical terminology proficiency
- Management
Timeline
Medical Assitant
Yale University
08.2025 - Current
Medical Assitant
J morrissey
03.2025 - 08.2025
Shelter Worker
Upon This Rock Shelter
11.2023 - 04.2026
Director
Starlight Daycare
09.2023 - 03.2025
Medical Assitant
Northeast Medical group
02.2021 - 12.2024
Bachelor of Science - Health Administration
University of Phoenix
02.2021 - 02.2026
Medical Assitant ll/Front Desk Receptionist
Northeast Medical Group – Endocrine & Diabetes Spe
01.2015 - 02.2021