Jennifer Champion
Grand Prairie,TX
Summary
Methodical director with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.
Overview
27
27
years of professional experience
1995
1995
years of post-secondary education
Work History
Director of Operation II
Complex claims
Fort Worth, Texas
03.2023 - Current
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Led cross-functional teams in the development of innovative solutions to complex problems.
- Facilitated collaboration between teams by encouraging open communication channels.
- Identified opportunities for improvement in operational performance metrics.
- Collaborated with senior leadership to set long-term objectives for the company.
Senior Facility Manager
Professional Medical Services
Fort Worth, Tx
01.2000 - 03.2023
- Managed the day-to-day operations of all facility services, including maintenance, housekeeping and security.
- Coordinated with external vendors for repairs, renovations and other projects related to facilities management.
- Monitored energy usage in order to reduce costs and improve efficiency.
Front Office Receptionist
Fort Worth Clinic
Fort Worth, Tx
06.1998 - 12.1999
- Provided excellent customer service to all guests.
- Responsible for opening and closing the office on time each day.
- Maintained confidentiality of customer information at all times.
Education
Palo Duro High School
Amarillo, TXSome College (No Degree) - Physical Therapy
Amarillo College
Amarillo, TXSkills
- Operational strategy
- Process improvement
- Cross-functional collaboration
- Customer relationship management
Timeline
Director of Operation II
Complex claims
03.2023 - Current
Senior Facility Manager
Professional Medical Services
01.2000 - 03.2023
Front Office Receptionist
Fort Worth Clinic
06.1998 - 12.1999
Palo Duro High School
Some College (No Degree) - Physical Therapy
Amarillo College