Kevin Dias
Newport,United States
Summary
Seasoned Operations Manager and talented leader with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Beach Operations Manager
Spouting Rock Beach Association
NEWPORT, Rhode Island
05.2019 - Current
- Provide exceptional customer service to both members and their guests to ensure a positive experience.
- Assessed recreational facilities for cleanliness, collecting chairs and umbrellas and disposing of trash in proper receptacles.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, hired and trained to develop high-performing staff consisting of 10-15 individuals.
- Maintained surveillance of patrons on beach and acted immediately and appropriately to secure safety in event of emergency.
Warehouse Supervisor
Preservation Society Of Newport County
NEWPORT, Rhode Island
10.2013 - 11.2018
- Promoted diligence and culture of safety for drivers and warehouse operations.
- Supervised shipping and receiving, distribution, and workplace safety.
- Maintained high levels of accuracy in daily operations.
- Supervised warehouse operations by managing employees during shifts.
- Used warehouse management software to reconcile daily inventory.
Event Operations Manager
Newport Yachting Center: NHC
NEWPORT, Rhode Island
04.2007 - 10.2013
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Provided exceptional customer service to all guests and vendors.
- Set up event facilities and equipment, cleaned areas and organized supplies for large scale events where attendance ranged from 500-8000.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Created and adhered to company budgets and policies.
Private Event Supervisor
Newport Yachting Center: NHC
NEWPORT, Rhode Island
04.2004 - 04.2007
- Supervised onsite team of caterers, audio-visual technicians, and facility management team.
- Managed event logistics and operations.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Performed event coordination for larger parties and gatherings.
- Coordinated schedules and timelines for events.
Bartender/ Clubhouse Staff
Newport Country Club
NEWPORT, Rhode Island
05.1990 - 10.2003
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Provided primary customer service to members and their guests.
Education
Bachelor of Arts - Education
Rhode Island College
Providence, RI1995
Skills
- Customer Service
- Decision Maker
- Strong Work Ethic
- Pro Active
- Active Listener
- Organized
- Professional
- Multitasker
Certification
STOP - Alcohol Awareness and Server Program
American Red Cross CPR and First Aid
State of RI Crowd Manager Certification
Certified State of RI Varsity Volleyball Official
Timeline
Beach Operations Manager
Spouting Rock Beach Association
05.2019 - Current
Warehouse Supervisor
Preservation Society Of Newport County
10.2013 - 11.2018
Event Operations Manager
Newport Yachting Center: NHC
04.2007 - 10.2013
Private Event Supervisor
Newport Yachting Center: NHC
04.2004 - 04.2007
Bartender/ Clubhouse Staff
Newport Country Club
05.1990 - 10.2003
Bachelor of Arts - Education
Rhode Island College
STOP - Alcohol Awareness and Server Program
American Red Cross CPR and First Aid
State of RI Crowd Manager Certification
Certified State of RI Varsity Volleyball Official
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