Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Chartier

Westwego

Summary

Dedicated Employee for 5 years at LA-SPCA, skilled in medication administration and medical record-keeping. Proven ability to enhance patient care through effective animal handling and compassionate support. Recognized for training new staff and improving operational efficiency, ensuring a safe environment for both animals and team members. Takes opportunities to learn new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Veterinary Assistant

LA-SPCA
03.2023 - Current
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Certified CAET for 4 years
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient.
  • Administered medications to animals in treatment and documented changes in condition.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Successfully drawn blood and place catheters.
  • Calculate dosage of medication.
  • Documentation of controlled substances correctly.
  • Able to identify common illnesses in cats, dogs and small animals such as rabbits, guinea pigs and ferrets.
  • Triage animals prior to receiving veterinary care.

Community, Animal Support Associate

LASPCA
01.2020 - 03.2023
  • Cultivated strong working relationships with clients by delivering personalized service tailored to their specific needs and preferences.
  • Managed high call volume, prioritizing cases and providing prompt assistance to customers.
  • Enhanced customer satisfaction by addressing and resolving support inquiries in a timely manner.
  • Assisted in the development of training materials and resources for the support team to enhance overall performance levels.
  • Adapted quickly to changing priorities while managing daily caseloads efficiently under tight deadlines.
  • Mentored junior staff members on proper documentation techniques enabling more effective tracking of case progress.
  • Maintained detailed records of client interactions.
  • Answered phone calls promptly and professionally, directing callers to appropriate personnel.
  • Trained new support assistants, sharing knowledge of company policies, procedures, and software systems.

Education

High School Diploma -

L.W. Higgins
05-2006

Skills

  • Cleaning and sanitizing
  • Medication administration
  • Vaccine administration
  • Medical record-keeping
  • Physical examinations
  • Animal handling
  • Organizational skills
  • Proper animal restraint
  • Prescription filling
  • Basic animal care

Certification

CAET Certified for 4 years

Timeline

Veterinary Assistant

LA-SPCA
03.2023 - Current

Community, Animal Support Associate

LASPCA
01.2020 - 03.2023

High School Diploma -

L.W. Higgins

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Jennifer Chartier