Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Cho

La Mirada,CA

Summary

Professional, experienced in POS operations and inventory management, adept at resolving customer complaints with composure, while ensuring a clean, organized environment that enhances store efficiency and customer satisfaction. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

4
4
years of professional experience

Work History

Cashier

Paris Baguette
Buena Park, California
08.2016 - 04.2020
  • Assisted customers with product selections and inquiries about menu items.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness and organization of the cashier area throughout shifts.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Followed company security procedures for handling large sums of money.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Handled cash, credit, and mobile payments securely and responsibly.
  • Collaborated with team members to ensure smooth daily operations during peak hours.
  • Managed inventory levels by restocking merchandise as needed throughout the day.
  • Resolved customer complaints promptly and professionally to maintain satisfaction levels.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Maintained accurate cash drawer balances through daily reconciliations.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Counted and balanced cashier drawers.
  • Adhered to social distancing protocols and wore mask or face shield.

Education

High School Diploma -

Northwood High School
Irvine
06-2009

Some College (No Degree) -

Irvine Valley College
Irvine, CA

Some College (No Degree) - Medical Assistant

ABC Adult School
Cerritos, CA

Skills

  • Cash handling and POS operation
  • Inventory management
  • Customer complaint resolution
  • Merchandise presentation
  • Client service
  • Time management
  • Attention to detail
  • Merchandise restocking

Timeline

Cashier

Paris Baguette
08.2016 - 04.2020

High School Diploma -

Northwood High School

Some College (No Degree) -

Irvine Valley College

Some College (No Degree) - Medical Assistant

ABC Adult School
Jennifer Cho