Jennifer Cilio
Mt. Dora,FL
Summary
Proven Patient Care Technician with a track record of enhancing patient care and support at AdventHealth. Skilled in phlebotomy techniques and vital signs monitoring, coupled with exceptional emotional and social support abilities. Demonstrated success in improving patient outcomes and efficiency through effective teamwork and collaboration. Expert in emergency response, ensuring patient safety and satisfaction. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Patient Care Technician
AdventHealth
09.2021 - Current
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Certified Nursing Assistant
Right At Home Health Care
09.2018 - 09.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Stay at Home Mom
Self-employeed
08.2015 - 09.2018
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Server
Toasted Monkey
07.2013 - 08.2015
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Direct Support Professional
Sunrise Community Health Center
02.2011 - 05.2013
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Education
Bachelor of Science - Criminal Justice
Rasmussen University
Ocala, United States02.2025
Skills
- Patient Services
- Patient Education
- Data Collection
- Emergency Response
- Information Protection
- CPR Certification
- Teamwork and Collaboration
- Calm Under Stress
- Problem-Solving
- Emotional and Social Support
Timeline
Patient Care Technician
AdventHealth
09.2021 - Current
Certified Nursing Assistant
Right At Home Health Care
09.2018 - 09.2021
Stay at Home Mom
Self-employeed
08.2015 - 09.2018
Server
Toasted Monkey
07.2013 - 08.2015
Direct Support Professional
Sunrise Community Health Center
02.2011 - 05.2013
Bachelor of Science - Criminal Justice
Rasmussen University