Jennifer Cirilo
Alexandria,VA
Summary
Experienced and professional worker in dynamic settings, known for dependability and meticulous attention to detail. Proven track record in delivering outstanding customer service and contributing to team objectives. Focused on maintaining excellence in service and team collaboration.
Overview
1
1
Language
1
1
Certification
11
11
years of professional experience
Work History
Food Service Worker
Compass Group
Alexandria, VA
09.2024 - 04.2025
- Assisted in food preparation and assembly for daily meal services.
- Served food items to customers while following safety and hygiene standards.
- Maintained cleanliness and organization of kitchen and dining areas.
Waitress
IHOP
Alexandria, VA
10.2023 - 07.2024
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate food and beverage orders from guests promptly.
- Delivered meals and drinks efficiently to tables while ensuring satisfaction.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with kitchen staff to coordinate timely food preparation.
- Resolved customer complaints quickly and professionally to enhance experience.
- Developed positive relationships with regular customers through friendly conversation.
Waitress
Jimmy's Food & Drink
Vadnais Heights, MN
02.2022 - 01.2023
- Upsold menu items to enhance guest dining experience and increase sales.
- Assisted other wait staff members in times of heavy customer traffic.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted in maintaining cleanliness and organization of dining area.
Supervisor
Bakers Square Restaurant & Bakery
Saint Paul, Minnesota
02.2019 - 02.2022
- Supervised daily operations to ensure efficient service and food quality.
- Managed inventory levels to maintain product availability and freshness.
- Resolved customer complaints promptly to enhance dining experience.
- Trained new employees on company policies and procedures.
Waitress
Bakers Square Restaurant & Bakery
Saint Paul, Minnesota
08.2016 - 02.2022
- Resolved customer complaints quickly and professionally to enhance experience.
- Handled cash transactions and processed payments accurately at register.
- Upsold menu items to enhance guest dining experience and increase sales.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers, answered questions, and recommended specials to increase profits.
Cashier
McDonald's Fast Food Restaurant
Saint Paul, Minnesota
01.2014 - 08.2015
- Maintained accurate cash drawer and handled daily cash reconciliation.
- Assisted customers with menu selections and provided excellent service.
- Operated point-of-sale systems to complete sales and manage payments.
- Collaborated with team members to ensure smooth restaurant operations.
- Upheld cleanliness standards in the front counter and dining area.
- Trained new cashiers on procedures and customer service best practices.
Education
High School Diploma -
Johnson Senior High School
Saint Paul, MN08-2015
Some College (No Degree) - Dental Assistant
Century College
White Bear Lake, MNSkills
- Upselling techniques
- Effective communication skills
- Analytical problem-solving
- Reliability and punctuality
Languages
Spanish
Native/ Bilingual
Certification
- Dental Assisting - MedCerts
Timeline
Food Service Worker
Compass Group
09.2024 - 04.2025
Waitress
IHOP
10.2023 - 07.2024
Waitress
Jimmy's Food & Drink
02.2022 - 01.2023
Supervisor
Bakers Square Restaurant & Bakery
02.2019 - 02.2022
Waitress
Bakers Square Restaurant & Bakery
08.2016 - 02.2022
Cashier
McDonald's Fast Food Restaurant
01.2014 - 08.2015
High School Diploma -
Johnson Senior High School
Some College (No Degree) - Dental Assistant
Century College