Jennifer Cisneros
West Linn,OR
Summary
With a robust background spanning over 17 years, including pivotal roles such as Program Coordinator and Sales & Marketing Assistant, this professional excels in managing complex projects and enhancing customer engagement through innovative strategies and meticulous data analysis. Skills in problem-solving, adaptability, and digital literacy have been sharply honed, contributing to significant improvements in program visibility and operational efficiency. This candidate is eager to leverage a proven track record of success and a diverse skill set in a growth-oriented organization, aiming to drive forward initiatives with precision and a keen eye for detail.
Overview
17
17
years of professional experience
Work History
Program Coordinator
Horizon CME
10.2021 - 09.2023
- Successfully planned 20 continuing medical education conferences, ensuring seamless execution from inception to completion.
- Pioneered innovative marketing strategies on both local and national levels, resulting in a significant boost to program visibility and engagement.
- Fostered strong relationships with external partners, enhancing program operations and efficiency.
- Conducted regular staff meetings to brainstorm ideas and provide updates, fostering a collaborative work environment.
- Implemented rigorous data-driven analysis to track program outcomes, identifying key areas for improvement and enhancing overall performance.
- Managed program budgets meticulously, ensuring accurate tracking and reporting of expenses.
Sales & Marketing Assistant
Lisanatti Foods
06.2013 - 10.2021
- Orchestrated support for 20 celiac summer camps, ensuring meal planning and product donations.
- Oversaw Sales Representative training, creating effective materials and ensuring quality control.
- Monitored customer reviews and responded promptly to negative feedback, demonstrating commitment to customer satisfaction and maintaining a positive brand image.
- Analyzed market trends and competitor data to identify new opportunities for growth within target markets.
- Strengthened marketing initiatives, utilizing key performance indicators to measure success and drive improvements.
- Maintained up-to-date knowledge of industry trends and competitors' offerings to stay ahead in the market, enabling proactive adjustments to promotional strategies as needed.
Inside Sales Representative
Gryphone Global
11.2011 - 06.2012
- Established and nurtured customer relationships, resulting in increased loyalty and client base expansion
- Stayed abreast with product updates to enhance customer service and sales potential
- Negotiated sales terms, prices, and service agreements, securing profitable deals
- Documented daily activities meticulously in an online customer database
- Converted casual shoppers into customers by offering tailored product solutions.
Account Services Representative
State National Companies
06.2006 - 05.2009
- Expertly managed and balanced up to 10 accounts, ensuring consistent communication and fostering professional relationships.
- Delivered top-notch customer service by leveraging comprehensive product and service knowledge, ensuring positive client experiences.
- Resolved complex issues identified through statistical reports, enhancing operational efficiency.
- Provided regular performance updates to management on account portfolio status, ensuring transparency throughout the organization.
Education
Some College (No Degree) -
Portland Community College
Portland, ORSkills
Digital Literacy (Experienced)
Time Management (Experienced)
Problem-Solving (Experienced)
Self-Motivation (Experienced)
Adaptability (Experienced)
Creativity (Experienced)
Timeline
Program Coordinator
Horizon CME
10.2021 - 09.2023
Sales & Marketing Assistant
Lisanatti Foods
06.2013 - 10.2021
Inside Sales Representative
Gryphone Global
11.2011 - 06.2012
Account Services Representative
State National Companies
06.2006 - 05.2009
Some College (No Degree) -
Portland Community College