Jennifer Clamon Morris

• Interpret policy language to determine coverage for insureds under various lines of business.
• Determine reserves for each claim based on estimated costs of settlement or defense.
• Maintain accurate documentation of all claim activity within designated system.
• Review medical records, police reports and other documents related to claim investigations.
• Analyze facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
• Develop relationships with attorneys, experts and vendors in order to ensure prompt service when necessary.
• Ensure timely follow-up on all open matters; keep policy holders informed regarding status updates.
• Negotiate settlements with claimants or their representatives in order to resolve disputes quickly and economically.
• Draft statement of loss to summarize damages, payments and underlying policy coverage.
• Present cases at mediations or arbitrations as needed in order to facilitate dispute resolution process.
• Assiste in fraud detection and prevention efforts by identifying suspicious claim activities.

Reception / Customer Service

Entry / Retrieval of confidential data from a variety of automated law enforcement records systems

Processing of law enforcement records, traffic collisions and citations

Processing and dissemination of law enforcement and civil subpoenas

CLETS verification for vehicle releases and criminal background checks

Collection of fiscal payments for police services and maintenance of appropriate fiscal ledgers

Assists other departmental / City personnel with administrative support functions

Patrol Operations

Tri-County Law Enforcement for Transit Authorities

Community Policing and School Resource Officer

Corrections

Court Security and Inmate Transportation

Extradition Officer

Crime Scene and Criminal Investigation
Traffic Collision and Fatality Investigation
Law Enforcement and Judicial Records Management

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Ancillary Positions:

Training Officer

Peer Support Counselor

Crisis Intervention Training (CIT)

Transportation Facility and Equipment Manager

BOC Facility Inspection / Audit Liaison
CLETS and RMS Trainer
Avoid the 23 DUI Enforcement Team
Gang Task Force Deployment
Honor Guard Detail
Police Academy (SBRPSTC) Evaluator

Urban Shield Safety Officer

Supervision, Direction and Management of incarcerated individuals
Emergency Response to San Mateo County Correctional Facilities

Detailed report writing, crime scene and criminal investigations

Law Enforcement and Judicial Records Management
Supervision of Rehabilitation Programs
Annual / Bi-Annual BOC State Mandated Correctional Facility and Equipment Audits and Inspections

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Ancillary Positions:
Training Officer
Release Officer
CLETS / RMS Trainer

Supervision, Direction and Management of incarcerated individuals
Emergency Response to San Mateo County Correctional Facilities
Detailed report writing, crime scene and criminal investigations

Law Enforcement and Judicial Records Management
Supervision of Minimum Security Housing / Programs

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Ancillary Positions:

Acting Supervising Detention Officer (1999)
Training Officer

Defensive Tactics Lead Instructor
CORE Academy Instructor

Recruitment Team