Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer C. Metivier

Boston,MA

Summary

Dedicated customer service and hospitality professional with hands-on experience in restaurants, entertainment venues, and fast-paced food service settings. Recognized for strong communication, dependability, multitasking, and creating positive guest experiences. Experienced with POS systems, cash handling, teamwork, and daily operations.

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

12
12
years of professional experience

Work History

Server / Restaurant Team Member

TGI Fridays
Boston, MA
03.2023 - 02.2026
  • Delivered attentive guest service in a high-volume restaurant environment.
  • Accurately processed orders, payments, and customer requests.
  • Maintained cleanliness and supported smooth front-of-house operations.

House Manager / Server

Showcase SuperLux
Newton, MA
06.2017 - 08.2019
  • Oversaw guest experience and theater floor operations.
  • Supported staff coordination and day-to-day service flow.
  • Served food and beverages while maintaining premium service standards.

Team Member

Sweetgreen
Boston, MA
04.2016 - 08.2016
  • Prepared orders efficiently while following food safety standards.
  • Assisted guests and completed transactions accurately.

Team Member

Clover Food Lab
Cambridge, MA
05.2015 - 08.2015
  • Provided friendly service in a fast-paced environment.
  • Supported food preparation and cashier responsibilities.

Team Member / Cashier

Panera Bread
Boston / Newton, MA
05.2014 - 02.2015
  • Operated register, assisted customers, and maintained dining areas.

Education

GED -

El Centro Cardenal
Dorchester, MA

Skills

  • Customer Service
  • Cash Handling
  • POS Systems
  • Team Leadership
  • Food Service
  • Conflict Resolution
  • Multitasking
  • Organization
  • Hospitality
  • Bilingual Communication

Timeline

Server / Restaurant Team Member

TGI Fridays
03.2023 - 02.2026

House Manager / Server

Showcase SuperLux
06.2017 - 08.2019

Team Member

Sweetgreen
04.2016 - 08.2016

Team Member

Clover Food Lab
05.2015 - 08.2015

Team Member / Cashier

Panera Bread
05.2014 - 02.2015

GED -

El Centro Cardenal
Jennifer C. Metivier