NaAsia Whitley
Detroit
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Mootz Pizzaria. Proven ability to enhance guest engagement and ensure cleanliness standards while efficiently managing high-pressure situations. Expertise in cash handling and delivering timely, accurate service, contributing to a positive dining experience.
Overview
3
3
years of professional experience
Work History
Server / Restaurant Team Member
Mootz Pizzaria
Detroit, MI
03.2024 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy in meal preparation.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Adapted to high-pressure situations while managing multiple tables efficiently during peak hours.
Server / Hospitality Team Member
Parlay Detroit
Detroit, MI
01.2025 - 09.2026
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu navigation, offering recommendations based on customer preferences and dietary restrictions.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Collaborated with kitchen staff to ensure timely and accurate order delivery during peak hours.
Education
High School Diploma -
Westside Academy
Detroit, MI06.2011
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
Timeline
Server / Hospitality Team Member
Parlay Detroit
01.2025 - 09.2026
Server / Restaurant Team Member
Mootz Pizzaria
03.2024 - Current
High School Diploma -
Westside Academy