Highly motivated claims adjuster committed to ensuring fair settlements through thorough investigations and review of all supporting information. Experience with multi-line claims with an emphasis on bodily injury.
Overview
13
13
years of professional experience
Work History
Commercial Casualty Claims Adjuster
Kemper-Infinity Insurance
08.2018 - Current
Licensed in Texas, Louisiana, New Mexico, Wyoming, Oklahoma, and Florida
Experience working personal line and commercial line claims
Evaluate time limit demands-review medical bills and records for reasonable treatment and costs
Negotiate and discuss value of demands with opposing counsel
Review policy documents to confirm valid coverage
Review or rule out all potential exposures
Conduct investigation process-complete liability investigation- consider all involved parties statements, gather all relevant documents and information(police report, scene photos, witness information, etc.)
Management Trainee
Enterprise Holdings
01.2018 - 08.2018
Increased branch sales by 10% through marketing and building relationships with all clientele
Server
Taste of Texas Restaurant
01.2013 - 01.2018
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Bussed and reset tables to keep dining room and work areas clean.
Cultivated warm relationships with regular customers.
Directors Assistant/Spanish Teacher
Kids R Kids Learning Academy
02.2011 - 02.2013
Prepared curriculums
Prepared a weekly Spanish class for each age group.
Education
Bachelor of Science in Psychology -
University of Houston Downtown
Houston, Tx.
05.2016
Skills
Negotiate with opposing counsel
evaluate time limit demands with million dollar policies
Confirm valid coverage is applicable through review of policy documents
Ability to think clearly and rapidly under pressure
Assertive
Bilingual- fluent in reading, writing, and speaking Spanish
Objective
Empathetic
Rapport-building skills
Outlook Mail Scheduling
Team Management
Volunteer Experience
Catholic Charities, Internship, Assisted the department attorneys with immigration legal services. Reviewed and organized legal documents.
The Beacon, Volunteer
Continuing Education
Elected by claims director to complete emerging leader program-obtained certificate
Continuously attend webinars to sharpen skills
Timeline
Commercial Casualty Claims Adjuster
Kemper-Infinity Insurance
08.2018 - Current
Management Trainee
Enterprise Holdings
01.2018 - 08.2018
Server
Taste of Texas Restaurant
01.2013 - 01.2018
Directors Assistant/Spanish Teacher
Kids R Kids Learning Academy
02.2011 - 02.2013
Bachelor of Science in Psychology -
University of Houston Downtown
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