Jennifer Paniagua
Katy,Tx
Summary
Highly motivated claims adjuster committed to ensuring fair settlements through thorough investigations and review of all supporting information. Experience with multi-line claims with an emphasis on bodily injury.
Overview
13
13
years of professional experience
Work History
Commercial Casualty Claims Adjuster
Kemper-Infinity Insurance
08.2018 - Current
- Licensed in Texas, Louisiana, New Mexico, Wyoming, Oklahoma, and Florida
- Experience working personal line and commercial line claims
- Evaluate time limit demands-review medical bills and records for reasonable treatment and costs
- Negotiate and discuss value of demands with opposing counsel
- Review policy documents to confirm valid coverage
- Review or rule out all potential exposures
- Conduct investigation process-complete liability investigation- consider all involved parties statements, gather all relevant documents and information(police report, scene photos, witness information, etc.)
Management Trainee
Enterprise Holdings
01.2018 - 08.2018
- Increased branch sales by 10% through marketing and building relationships with all clientele
Server
Taste of Texas Restaurant
01.2013 - 01.2018
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Directors Assistant/Spanish Teacher
Kids R Kids Learning Academy
02.2011 - 02.2013
- Prepared curriculums
- Prepared a weekly Spanish class for each age group.
Education
Bachelor of Science in Psychology -
University of Houston Downtown
Houston, Tx.05.2016
Skills
- Negotiate with opposing counsel
- evaluate time limit demands with million dollar policies
- Confirm valid coverage is applicable through review of policy documents
- Ability to think clearly and rapidly under pressure
- Assertive
- Bilingual- fluent in reading, writing, and speaking Spanish
- Objective
- Empathetic
- Rapport-building skills
- Outlook Mail Scheduling
- Team Management
Volunteer Experience
- Catholic Charities, Internship, Assisted the department attorneys with immigration legal services. Reviewed and organized legal documents.
- The Beacon, Volunteer
Continuing Education
- Elected by claims director to complete emerging leader program-obtained certificate
- Continuously attend webinars to sharpen skills
Timeline
Commercial Casualty Claims Adjuster
Kemper-Infinity Insurance
08.2018 - Current
Management Trainee
Enterprise Holdings
01.2018 - 08.2018
Server
Taste of Texas Restaurant
01.2013 - 01.2018
Directors Assistant/Spanish Teacher
Kids R Kids Learning Academy
02.2011 - 02.2013
Bachelor of Science in Psychology -
University of Houston Downtown
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