Summary
Overview
Work History
Education
Skills
Volunteer Experience
Continuing Education
Timeline
Generic

Jennifer Paniagua

Katy,Tx

Summary

Highly motivated claims adjuster committed to ensuring fair settlements through thorough investigations and review of all supporting information. Experience with multi-line claims with an emphasis on bodily injury.

Overview

13
13
years of professional experience

Work History

Commercial Casualty Claims Adjuster

Kemper-Infinity Insurance
08.2018 - Current
  • Licensed in Texas, Louisiana, New Mexico, Wyoming, Oklahoma, and Florida
  • Experience working personal line and commercial line claims
  • Evaluate time limit demands-review medical bills and records for reasonable treatment and costs
  • Negotiate and discuss value of demands with opposing counsel
  • Review policy documents to confirm valid coverage
  • Review or rule out all potential exposures
  • Conduct investigation process-complete liability investigation- consider all involved parties statements, gather all relevant documents and information(police report, scene photos, witness information, etc.)

Management Trainee

Enterprise Holdings
01.2018 - 08.2018
  • Increased branch sales by 10% through marketing and building relationships with all clientele

Server

Taste of Texas Restaurant
01.2013 - 01.2018
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.

Directors Assistant/Spanish Teacher

Kids R Kids Learning Academy
02.2011 - 02.2013
  • Prepared curriculums
  • Prepared a weekly Spanish class for each age group.

Education

Bachelor of Science in Psychology -

University of Houston Downtown
Houston, Tx.
05.2016

Skills

  • Negotiate with opposing counsel
  • evaluate time limit demands with million dollar policies
  • Confirm valid coverage is applicable through review of policy documents
  • Ability to think clearly and rapidly under pressure
  • Assertive
  • Bilingual- fluent in reading, writing, and speaking Spanish
  • Objective
  • Empathetic
  • Rapport-building skills
  • Outlook Mail Scheduling
  • Team Management

Volunteer Experience

  • Catholic Charities, Internship, Assisted the department attorneys with immigration legal services. Reviewed and organized legal documents.
  • The Beacon, Volunteer


Continuing Education

  • Elected by claims director to complete emerging leader program-obtained certificate
  • Continuously attend webinars to sharpen skills

Timeline

Commercial Casualty Claims Adjuster

Kemper-Infinity Insurance
08.2018 - Current

Management Trainee

Enterprise Holdings
01.2018 - 08.2018

Server

Taste of Texas Restaurant
01.2013 - 01.2018

Directors Assistant/Spanish Teacher

Kids R Kids Learning Academy
02.2011 - 02.2013

Bachelor of Science in Psychology -

University of Houston Downtown
Jennifer Paniagua