Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Languages
Interests
Websites
Timeline
Generic

Jennifer Conner

Dallas,TX

Summary

Warm and approachable personality with a natural talent for client relations. I possess versatile skills in project management, problem-solving, and collaboration. I excel at providing exceptional client experiences, combining strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. I'm seeking to transition into a new field. Currently pursuing a full-time or part-time role where my skills can be effectively utilized.


Overview

10
10
years of professional experience

Work History

Esthetician/Salon Owner/Operator

Expertise Esthetics
04.2017 - Current
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, LED therapy and Fibroblast Plasma,
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
  • Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Maintained daily, monthly, and quarterly records of costs and revenue.
  • Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
  • Maintained detailed client records to track preferences, providing personalized experiences during each visit.
  • Increased client retention rate through attentive follow-up after each appointment to gauge satisfaction and encourage rebooking.

Nail Technician/Esthetician/Salon Owner

Stellar Nails
05.2015 - 02.2017
  • Established strong client relationships through exceptional customer service and communication skills.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
  • Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
  • Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
  • Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
  • Fostered relaxing and welcoming atmosphere, contributing to overall positive client experiences.
  • Adapted quickly to new nail care technologies and products, offering clients cutting-edge services.
  • Designed creative nail art designs and patterns.
  • Demonstrated dynamic customer service by responding to customer inquiries.
  • Oversaw daily salon operations and performed all salon tasks.

Education

No Degree - Esthetics

International Beauty College #3
Garland, TX
04-2017

No Degree - Nail Technician/Manicurist

International Beauty College #3
Garland, TX
02.2015

No Degree - Certified Medical Assistant

Platt College
Dallas, TX
06.2010

No Degree - Graphic Design

ATI Career Training
Dallas, TX
09.2003

No Degree - Communications Systems Management

Sawyer Business School
Pittsburgh, PA
03.1995

Skills

  • Small Business Management
  • Project Management
  • Creative Solutions
  • Critical thinking
  • Financial Budgeting
  • Analytical Decision-Making
  • Consulting
  • Interpersonal Skills
  • Appointment & Schedule Coordination
  • Customer Relationship Management (CRM)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceFlexible work hoursWork from home option

Languages

English
Native or Bilingual

Interests

Personal & Professional Growth

Timeline

Esthetician/Salon Owner/Operator

Expertise Esthetics
04.2017 - Current

Nail Technician/Esthetician/Salon Owner

Stellar Nails
05.2015 - 02.2017

No Degree - Esthetics

International Beauty College #3

No Degree - Nail Technician/Manicurist

International Beauty College #3

No Degree - Certified Medical Assistant

Platt College

No Degree - Graphic Design

ATI Career Training

No Degree - Communications Systems Management

Sawyer Business School

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Jennifer Conner