Professional Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline

Jennifer Contreras

UPS
Douglasville,GA
2
Languages
6
years of professional experience

Results-driven UPS Operations Supervisor with over 3 years of experience in high-volume logistics. Demonstrated leadership and problem-solving skills enhance workflow efficiency and foster team success. Recognized for consistent performance and reliability.

Work History

Operations Supervisor

5 Years 7 Months
UPS | 01.2021 - Current
  • Oversaw daily operations across unload, grid, outbound, small sort, and irregulars, ensuring accurate and timely package flow to meet delivery targets.
  • Supervised, trained, and supported teams of 15–30 employees, fostering a culture of productivity, safety, and quality standards.
  • Manage operational controls in the Control Room, adjusting workflow strategies during peak volume periods.
  • Partnered with management to resolve operational issues and streamline processes, enhancing service commitments.
  • Consistently recognized for strong leadership and performance during peak season and high‑pressure shifts.

Education

High School Diploma

Westlake High School | Atlanta | 05-2020

Bachelor of Science - Biology

Keiser University | Fort Lauderdale, FL | 05-2030

Skills

Operational Coordination
Team Leadership
Organizational skills
Communication
Responsibility
Process Improvement
Conflict Resolution

Languages

English
Professional Working
Spanish
Native or Bilingual

Awards

  • Supervisor of the Month — December, April, June, July
  • Peak Season Superhero Award

Timeline

Operations Supervisor

UPS
01.2021 - CurrentRead More

Keiser University

Bachelor of Science from Biology
Read More

Westlake High School

High School Diploma
Read More
Jennifer Contreras