Jennifer Cook
Clinton,UT
Summary
Results-driven Pharmacy Technician adept in business management and customer care, demonstrating strong leadership and reliability. Proven track record in swiftly mastering new processes while fostering a team-oriented environment to deliver exceptional service.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Pharmacy Technician, Inpatient Hospital
Intermountain Health/Mckay-Dee Hospital
Ogden, Ut
02.2025 - Current
- Processed prescription orders using electronic health record systems.
- Maintained cleanliness and organization of pharmacy workspaces.
- Trained new pharmacy staff on procedures and best practices.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
Pharmacy Technician 340B Auditor
SpendMend
Grand Rapids, MI
02.2016 - 01.2025
- Conducted audits for operational and financial areas to ensure compliance.
- Coordinated with auditors to finalize yearly audits and ensure adherence to local, state, and federal regulations.
- Compiled supporting documentation and wrote formal reports.
- Protected confidentiality of corporate data in audits.
- Delivered audit findings to management in clear, non-technical language for enhanced comprehension.
- Conducted risk assessments to identify potential areas of fraud or non-compliance.
- Communicated audit advancements, results, and suggestions directly to clients.
- Worked closely with external partners to finalize audit activities.
- Completed advanced training sessions to enhance skill sets.
Pharmacy Technician Database Analyst
Intermountain Healthcare
Murray, UT
10.2008 - 02.2016
- Partnered with project management teams on development of scope and timelines.
- Conducted testing of software and systems to ensure quality and reliability.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Updated and maintained databases with current information.
- Worked with cross-functional teams to achieve goals.
Pharmacy Technician, Inpatient Hospital
Intermountain Healthcare
Ogden, UT
04.1997 - 04.2008
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Facilitated access to critical insights via expert consultations and expansive data gathering efforts.
- Partnered with colleagues to design studies and implement effective data-gathering techniques.
- Compiled field observations and converted into data to prepare for experiments and tests.
Education
Associate of Science - General Studies
Salt Lake Community College
Salt Lake City, UT12-2016
Skills
- Quality assurance oversight
- Data management
- Generating schedules
- Training coordination
- Community building
- Staff development
- Project coordination
Certification
• Certified Pharmacy Technician (CPhT), current
• Pharmacy Technician License-Utah, current
• Pharmacy Technician License-Utah, current
Timeline
Pharmacy Technician, Inpatient Hospital
Intermountain Health/Mckay-Dee Hospital
02.2025 - Current
Pharmacy Technician 340B Auditor
SpendMend
02.2016 - 01.2025
Pharmacy Technician Database Analyst
Intermountain Healthcare
10.2008 - 02.2016
Pharmacy Technician, Inpatient Hospital
Intermountain Healthcare
04.1997 - 04.2008
Associate of Science - General Studies
Salt Lake Community College