Jennifer Cordova Ornelas
Phoenix,US
Summary
Skilled cake decorating professional with solid experience in creating visually appealing and intricate designs. Known for strong customer service , adaptability, and delivering quality results. Expertise in fondant work, buttercream piping, and custom cake designs. Reliable, creative, and attentive to detail, ensuring client satisfaction and consistent excellence.
Achieved high standards in food preparation and cooking over three years.
Enhanced warehouse efficiency through effective picking and packing, and Streamlined loading and unloading operations to improve productivity.
Overview
6
6
years of professional experience
Work History
Cake Decorator
Self Employed Services
Phoenix, AZ
01.2025 - Current
- Designed and executed custom cake designs for various occasions, enhancing customer satisfaction.
- Developed expertise in fondant and buttercream techniques, ensuring high-quality finishes on all cakes.
- Managed inventory of baking supplies, optimizing costs while maintaining quality standards.
- Collaborated with clients to understand their vision, leading to personalized cake creations that exceeded expectations.
- Researched industry trends to innovate decorating styles, staying ahead of competitors in the market.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
Direct and Loader
Amazon
Phoenix, AZ
11.2025 - Current
- Operated heavy machinery to load and unload materials efficiently.
- Ensured compliance with safety regulations during loading and unloading processes.
- Collaborated with team members to optimize workflow and reduce loading time.
- Inspected equipment regularly to maintain operational readiness and prevent downtime.
- Implemented process improvements that enhanced overall loading efficiency by refining techniques.
Amazon Flex
Amazon
Phoenix
01.2024 - Current
- Efficiently deliver packages across Arizona, ensuring timely and accurate distribution.
- Maintain high customer satisfaction through careful handling and prompt service.
- Utilize GPS technology to optimize delivery routes and enhance operational efficiency.
Warehouse Packer
Sealco
Phoenix, AZ
03.2022 - 12.2022
- Created labels to complete daily order processing.
- Packed, weighed and shipped items per customer specifications.
- Organized items on racks, shelves and bins to maintain established order.
- Reviewed orders to verify products met specifications.
- Labeled and shrink-wrapped pallets for shipment.
- Picked and packed order items 50 pounds and over.
- Reviewed order slips, picked products and staged merchandise to be shipped.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Trained new staff.
- Shipped domestic and export packages via UPS and Fed Ex.
- Printed packing lists and applied shipping labels.
- Received new stock and input values into computer system.
Waitress and Host
Moto Sushi
Phoenix, AZ
09.2019 - 02.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Worked in fast-paced environment, handled multiple priorities, and learned new procedures.
- Established pace of meal according to guest and party needs.
- Cleaned tables, completed closing duties, and re-stocked tableware and supplies.
- Processed orders and payments using POS system terminals and registers.
- Handled guest needs with upbeat attitude and attention to detail.
- Advised guests on appropriate combinations of food and drinks, accommodated requests, and noted preferences.
- Delivered genuine hospitality and greeted customers upon arrival.
- Helped customers pair beverages with food orders by offering knowledgeable advice on wine and liquors.
- Prepared hot, cold, and mixed drinks for patrons, including chilling bottles of wine.
Cook
Moto Sushi
Phoenix, AZ
07.2019 - 02.2022
- Followed established cooking techniques to prepare standard menu options.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Cooked meat, seafood, and vegetarian meals to offer seasonal menu options.
- Prioritized food orders to synchronize delivery and reduce wait times.
- Communicated closely with servers to fully understand special orders for customers.
- Cleaned and maintained kitchen equipment and tools to comply with sanitation regulations.
- Prepared ingredients in advance to expedite on-demand orders and recipes.
- Cleaned and sanitized kitchen surfaces and equipment to prevent cross-contamination in alignment with safe food handling guidelines.
Education
High School Diploma - undefined
Central High School
Phoenix, AZ01.2020
Skills
- Fast learner
- Reliable
- Time Management
- Verbal and Written Communication
- Customer Experience
- Complaint Resolution
- Customer Service
- Multi-Task Management
- Cake decoration
- Food handling safety
- Strong communication skills
- Hospitality and accommodation
- Critical thinking
- Adaptive and creative
LANGUAGES
Spanish (Native)
English (Native)
French (Novice)
Timeline
Direct and Loader
Amazon
11.2025 - Current
Cake Decorator
Self Employed Services
01.2025 - Current
Amazon Flex
Amazon
01.2024 - Current
Warehouse Packer
Sealco
03.2022 - 12.2022
Waitress and Host
Moto Sushi
09.2019 - 02.2022
Cook
Moto Sushi
07.2019 - 02.2022
High School Diploma - undefined
Central High School