JENNIFER COTTLE
Teachey,NC
Summary
Dependable Coordinator provides excellent teamwork with Clinical Outcomes, organizational and customer relations skills. I maintain patient admission process, insurance verification, billing and finances at Novant Health Pender Medical Center. Expertise in Excel, effective communication and recordkeeping. Demonstrates and manages priorities in a timely manner.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Admission Coordinator
Novant Health Pender Medical Center
Burgaw, NC
01.2023 - 02.2025
- Complete Patient Admission paperwork on admission regarding insurance coverage for stay.
- Billing for Swing bed and Skilled Nursing, Medicare, Medicaid and Commercial insurance claims.
- Complete Notice of Medicare Non-Coverage, Important Message from Medicare and MOON forms.
- Scan in documents to patient chart.
- Skilled Nursing resident finances, consents, complete Social Security Payee applications Patient 1Fund account deposits and transactions.
- Do monthly invoices and monthly Medicaid Assessment Fee for Skilled Nursing Facility.
- Check PASSPORT for resident liability changes and verify insurance coverage.
- Complete FL2's in NC Tracks portal for Long Term Medicaid and check NC Track's daily for FL2 approvals, denials and Medicaid Remittance.
- Work with Excel Spreadsheets daily and keep track of Swing bed and Skilled Nursing Census for changes.
- Patient Fund account deposits and transactions.
Unit Clerk/Telemetry Monitor Technician/ CNA
Novant Health Pender Medical Center
Burgaw, NC
03.2007 - 01.2023
- Assist with calls as Switchboard operator with Unit Clerk role.
- Prepare charts, admit patient to floor, print patient arm band and labels.
- Monitor rhythm on Telemetry and report to Nurse or Physician of rhythm and changes.
- Scheduling follow up, discharge appointments and transport.
- Answer call bells, report to Nurse and CNA to assist with needs.
- Fax referrals per order and complete follow up call to facility.
- Scan in documents to chart.
- Greet visitors and assist.
- Communicate with unit staff of new admissions, discharges or issues.
- Complete routine BCA computer checks per protocol.
- Assist Nurse and CNA with vital signs, glucose checks and assist with patient needs.
Education
GED -
James Sprunt Community College
Kenansville, NC10.2007
Certified Nursing Assistant 1 2006 / PBT 2025 -
James Sprunt Community College
Kenansville, NC06.2006
Skills
- Work Planning and Prioritization
- Clear verbal communication
- Written Communication
- Customer Service
- Problem solving
- Scanning documents
- Excel
- Organization
- Insurance Verification
- Microsoft Office
- Documentation
- Multitasking
- Medical Terminology
- NC Tracks FL2 process for Long Term Care
- Clerical
- Medicaid
Certification
Certified Nurse Aide 1
Certified Phlebotomy Technician
Timeline
Admission Coordinator
Novant Health Pender Medical Center
01.2023 - 02.2025
Unit Clerk/Telemetry Monitor Technician/ CNA
Novant Health Pender Medical Center
03.2007 - 01.2023
GED -
James Sprunt Community College
Certified Nursing Assistant 1 2006 / PBT 2025 -
James Sprunt Community College