Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Craig

Fairview,NC

Summary

Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen.

School Cafeteria Worker adept at operating in high-volume batch cooking environments to provide meals that are nutritious, safely handled and efficiently prepared.

Overview

10
10
years of professional experience
2001
2001
years of post-secondary education

Work History

Billings Specialist

Thermo Fisher
Asheville, North Carolina
03.2021 - Current
  • Processed credit card transactions for service orders
  • Resolved discrepancies between customers' remittances and service orders.
  • Provided support to other departments within the organization as needed.
  • Investigated incorrect billings and processed refunds as necessary.
  • Worked with team members to identify and develop process improvements.
  • Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
  • Assisted in developing strategies for improving collections processes.

Food Nutrition Assistant II

Buncombe County Schools
Asheville, North Carolina
07.2015 - 03.2021
  • Counseled clients on selecting appropriate foods based on their medical conditions or allergies.
  • Inventoried kitchen supplies and equipment as needed for daily operations.
  • Monitored food storage areas to ensure proper temperature control, sanitation, and rotation of stock items.
  • Maintained a clean and organized work area while preparing meals according to dietary plans.

Education

AC Reynolds High School
Asheville, NC

Skills

  • Payment processing
  • Billing reconciliation
  • Refund processing
  • Financial reporting
  • Team contribution
  • Organizational skills
  • Customer service
  • Data entry proficiency

Timeline

Billings Specialist

Thermo Fisher
03.2021 - Current

Food Nutrition Assistant II

Buncombe County Schools
07.2015 - 03.2021

AC Reynolds High School

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