Jennifer Cramer
Oviedo,FL
Summary
Dynamic professional, skilled in achieving organizational goals, with a focus on day-to-day, project, and budget management. Significant experience in customer service, which fosters operational efficiency. Committed to delivering results, and promoting a culture of teamwork and kindness.
Overview
29
29
years of professional experience
Work History
Small Business Property Owner/Manager
Self Employed
Wynnewood, OK
06.2024 - 01.2026
- Managed tenant relations and addressed concerns promptly and effectively.
- Coordinated lease agreements and facilitated tenant move-in processes.
- Handled financial transactions, including rent collection and expense tracking.
- Prepared monthly reports outlining rental income, expenses, occupancy rates.
- Maintained detailed financial records for each property, including rent receipts, expenses, and tax documents.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Scholarship Account Manager
Lincoln Youth Football
Lincoln, NE
08.2020 - 12.2024
- Oversee and manage scholarship budgets
- Review scholarship applications and assign to families based upon policy
- Communicate with families about scholarship award status
- Assist families with scholarship implementation during registration
- Track all communication and award amounts
- Report to Lincoln Youth Football Board of Directors and Commissioner weekly
Substitute Teacher
El Paso Independent School District
El Paso, TX
01.2023 - 05.2023
- Managed classroom behavior
- Quickly interpreted and implemented lesson plans for classroom instruction
- Created reports for primary teacher on student success
Key Leader
Lululemon
El Paso, TX
02.2022 - 10.2022
- Created and sustained a positive, collaborative, and inclusive work environment
- Encouraged growth and development of team members
- Provided coaching on team member experience, guest experience, and business needs
- Ordered and processed supplies and maintained store budget
Educator
Lululemon
El Paso, TX
11.2020 - 01.2022
- Interacted with guests to ensure a great customer experience valuing the customer’s time
- Provided technical product education by articulating the value and benefit of products
- Facilitated a seamless end-to-end guest experience
- Established supportive and productive relationships with all other team members
- Performed product presentations according to company standards
- Understood and adhered to people safety policies and procedures to maintain a safe work environment
Chief Operations Officer
Lincoln Youth Football
Lincoln, NE
08.2018 - 07.2020
- Communicated with accountant to ensure all invoices were paid promptly
- Prepared LYF Board of Directors meeting minutes and agendas
- Scheduled and managed staff on a weekly basis working the front gate and throughout the complex
- Handled and processed money each week from our admissions gate
- Processed all payroll payments for staff and game officials
- Monitored progress towards goals and tracked details, data, information, and activities
- Reported to the Commissioner and Board of Directors via email, phone, and/or instant messaging
Early Childhood Research Data Collector
University of Nebraska
Lincoln, NE
03.2017 - 03.2019
- Organized and scheduled times with research participants and teachers to collect data
- Conducted confidential data collection on a mobile device with interviewing and notetaking
- Ensured all data captured were kept physically secure
- Responded to questions pertaining to the study from participants and teachers
- Worked efficiently in a team environment according to strict research protocols
- Communicated data and findings with team members and administrators
Executive Assistant for Principal
Truman Elementary
Norman, Oklahoma
08.2009 - 06.2013
- Secretarial and administrative work for the elementary school Principal
- Maintained and delivered event reports, student attendance files, and educational performance records
- Coordinated school activities and events
- Audited activity fund and teacher expenditure accounts
- Created, processed, and documented purchase orders
- Entered and maintained student class schedules and grade reports
- Operated and maintained bookkeeping and record keeping systems
- Maintained operational knowledge of computers, standard software, and office procedures
- Communicated with school staff, administrators, and parents in a positive manner
Kindergarten Teacher
Norman Public School
Norman, OK
08.2008 - 07.2009
- Maintained accurate and complete records for students
- Met regularly with parents and guardians to discuss student progress
- Observed and evaluated student performance, behavior, social development and physical health
- Worked with other teachers and administrators to evaluate and revise elementary school programs
- Pursued professional development continually through conferences and teacher training workshops
- Preserved confidentiality of student records and information at all times
Kindergarten Teacher
Norman Public School
Norman, OK
08.1996 - 06.2005
- Maintained accurate and complete records for students
- Met regularly with parents and guardians to discuss student progress
- Observed and evaluated student performance, behavior, social development and physical health
- Worked with other teachers and administrators to evaluate and revise elementary school programs
- Pursued professional development continually through conferences and teacher training workshops
- Preserved confidentiality of student records and information at all times
Education
Bachelor of Science - Early Childhood Education
East Central University
Ada, OK05.1996
Skills
- Outstanding customer service
- Excellent organizational skills
- Effective communicator
- Schedule management
- Workplace professionalism
- Confidential data handling
- Microsoft Office proficiency
- Budget management
Timeline
Small Business Property Owner/Manager
Self Employed
06.2024 - 01.2026
Substitute Teacher
El Paso Independent School District
01.2023 - 05.2023
Key Leader
Lululemon
02.2022 - 10.2022
Educator
Lululemon
11.2020 - 01.2022
Scholarship Account Manager
Lincoln Youth Football
08.2020 - 12.2024
Chief Operations Officer
Lincoln Youth Football
08.2018 - 07.2020
Early Childhood Research Data Collector
University of Nebraska
03.2017 - 03.2019
Executive Assistant for Principal
Truman Elementary
08.2009 - 06.2013
Kindergarten Teacher
Norman Public School
08.2008 - 07.2009
Kindergarten Teacher
Norman Public School
08.1996 - 06.2005
Bachelor of Science - Early Childhood Education
East Central University