Jennifer Crawford
Yuba City,CA
Summary
Organized and proactive office secretary with a strong background in file management and customer service. Adept at coordinating schedules and responding to inquiries, ensuring efficient communication and a positive experience for both clients and team members.
Overview
36
36
years of professional experience
Work History
Office Secretary
J&J Heating & Air Conditioning
Yuba City, CA
01.2016 - 02.2022
- Managed scheduling and appointment coordination for office staff and technicians.
- Maintained organized filing system for customer records and service documents.
- Facilitated communication between clients and service teams, enhancing customer satisfaction.
- Processed incoming inquiries, providing accurate information about services offered.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Served as the primary point of contact for incoming visitors and phone calls, directing them efficiently to appropriate parties.
- Facilitated effective communication between team members by distributing relevant memos and announcements in a timely manner.
Fast Food Crew Member
Weinerschnitzel
Orangevale, CA
06.1986 - 01.1997
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Processed orders accurately, managing cash register transactions with attention to detail.
- Took orders, prepared meals, and collected payments.
Security Officer
Alpha Des Security
Sacramento
03.1993 - 01.1995
- Monitored premises to ensure safety and security for personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, coordinating with local law enforcement as needed.
- Trained new security personnel on protocols and emergency procedures.
- Monitored premises to ensure safety and security of personnel and property.
Education
High School Diploma -
Winterstein Adult Ed
Sacramento, CA05.1993
Skills
- Scheduling appointments
- File management
- File organization
- Reception oversight
- Verbal communication
- Schedule management
- Scheduling and calendar management
- Document scanning
- Calendar management
- File systems management
- Office administration
Timeline
Office Secretary
J&J Heating & Air Conditioning
01.2016 - 02.2022
Security Officer
Alpha Des Security
03.1993 - 01.1995
Fast Food Crew Member
Weinerschnitzel
06.1986 - 01.1997
High School Diploma -
Winterstein Adult Ed