Jennifer Cruey
HONAKER,VA
Summary
With a proven track record at Modivcare, I excel in delivering exceptional customer service and mastering insurance-related inquiries. My expertise spans active listening, critical thinking, and efficient data entry, ensuring high satisfaction rates. Skilled in both interpersonal communication and technical tasks, I consistently enhance customer experiences and operational efficiency.
Overview
23
23
years of professional experience
Work History
Customer Service Representative
Modivcare
08.2023 - Current
Customer service representative aiding members in making trips for their insurance.
Customer Service Representative
Sykes
10.2020 - 07.2023
Assisting members in understanding and utilizing their insurance needs.
Russell County Schools
Secretary/Bookkeeper
08.2001 - 11.2020
Education
Respiratory Therapy -
Southwest Virginia Community College
Pounding Mill, VA12.1992
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
Modivcare
08.2023 - Current
Customer Service Representative
Sykes
10.2020 - 07.2023
Russell County Schools
Secretary/Bookkeeper
08.2001 - 11.2020
Respiratory Therapy -
Southwest Virginia Community College
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