Jennifer Cruz
Escrow Assistant
Orlando,FL
Summary
Escrow Officer with strong knowledge of escrow process, title process and company policies and procedures to service clients. Prepares and delivers escrow documents in compliance with regulations and laws. Expert knowledge of residential real estate transactions and accompanying title insurance policies and endorsements required to support high producing team.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
3
3
Certificates
Work History
Assistant Escrow Officer
First American Title Insurance Company
Warrenville, IL
08.2009 - Current
- Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
- Scheduled signings and gathered required paperwork.
- Prepared estimated closing statements for buyer and seller.
- Forwarded title clearing documentation to title officer for approval.
- Coordinated and distributed disclosures, schedules and other closing documents.
- Developed and deepened relationships with clients and associated professionals such as lawyers, lender representatives and mortgage brokers.
- Searched and analyzed real estate records.
- Increased customer satisfaction by resolving issues.
- Assisted customers and clients with closing-related questions.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Maintained open communication with lenders, brokers and borrowers.
- Accurately prepared and delivered CD and settlement statement within 30 min of receiving lender instructions.
Title Specialist
Sunbelt Title Agency
Winter Park, FL
12.2006 - 08.2009
- Contacted appropriate agencies to complete searches, order records and obtain documents.
- Reviewed legal documents such as mortgage loans, title liens and property easements to assess relevant property factors.
- Searched and analyzed real estate records.
- Identified issues, analyzed information and provided solutions to problems.
- Organized and prepared tax and title documents to transfer ownership of property.
- Assisted with preparation and submission of affidavits, deeds and other records for land purchases.
- Managed 100-150 files at once for 6 different branches.
Education
Bachelor of Science - Organizational Leadership
Valencia College
Orlando, FL 08.2020 - 05.2022
Associate of Science - Business Administration And Management
Valencia College
Orlando, FL 08.2018 - 05.2020
Associate of Science - Computer Networking
Remington College
Fort Worth, TX 06.1999 - 05.2001
Skills
Title Clearance
Title Document Review
Real Estate Closing Processes
Contracts understanding
Real estate title concepts
Problem-Solving
Attention to Detail
Decision-Making
- Closing Document Preparation
- Title requirements
- Proficient in 10-key
- Financial transactions expertise
Certification
Business Operations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelor of Science - Organizational Leadership
Valencia College
08.2020 - 05.2022
Business Operations
04-2020
Business Specialist
04-2020
Operations Support and Services
04-2020
Associate of Science - Business Administration And Management
Valencia College
08.2018 - 05.2020
Assistant Escrow Officer
First American Title Insurance Company
08.2009 - Current
Title Specialist
Sunbelt Title Agency
12.2006 - 08.2009
Associate of Science - Computer Networking
Remington College
06.1999 - 05.2001