Jennifer Cruz
Delivery Driver
Snowflake,AZ
Summary
Dynamic delivery driver with a clean driving record and proven expertise in route management at Spark. Recognized for enhancing customer satisfaction through timely, accurate deliveries and exceptional problem-solving skills. Dependable and reliable, consistently maintaining professionalism while managing client relationships and ensuring quality assurance in every order.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Driver
Spark
01.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Delivery Driver
DoorDash
01.2022 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Education
Associate Degree - Graphic Design
Independence University
Salt Lake City, UT06.2015
High School Diploma - General Studies
Pahrump Valley High School
Pahrump, NV06.2006
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Problem-solving
- Safe driving
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Order picking and processing
- Quality assurance
- Client relationship management
- Order verification
- Defensive driving
- Shopping orders
Certification
Data analyst certification from Google.
• Data collection
• Analysis
• Problem solving
• Action planning
Artist, writer, and entrepreneur at heart.
A passionate artist, writer, and entrepreneur.
• Acrylic art on Canvas, mostly abstract into realistic.
• Currently writing a few fiction novels.
• Aspire to develop healing botanical gardens, that encourage self love.
Timeline
Delivery Driver
Spark
01.2022 - Current
Delivery Driver
DoorDash
01.2022 - 01.2024
Associate Degree - Graphic Design
Independence University
High School Diploma - General Studies
Pahrump Valley High School
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