JENNIFER Cruz
Fort Rucker,AL
Summary
Dedicated and results-driven logistics professional with 22 years of military experience in supply chain management, logistics coordination, and operational planning. Currently transitioning from active duty in the U.S. Army and seeking to leverage extensive expertise in logistics and supply operations in a civilian role as a Logistics Manager. Presently serving as an Operations Coordinator at the Directorate of Simulation, Fort Rucker, where I manage and support simulation-based training operations to enhance mission readiness.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Operations Coordinator
US Army-Directorate Of Simulation
11.2024 - Current
- Enhanced operational workflows by 25% through process optimization.
- Designed and executed solutions with cross-functional teams, achieving significant error reduction.
- Introduced quality control protocols that enhanced administrative accuracy by 40%, significantly reducing documentation errors and rework.
- Reallocated resources based on personnel strengths and performance data, improving team productivity by 20% and enhancing mission effectiveness.
- Strengthened internal communication channels, leading to a 35% reduction in miscommunication incidents and a 20% improvement in on-time task completion.
Collaborated with area managers to assess
Supply Chain and Logistics Manager
U.S. Army
10.2003 - 11.2024
- Managed end-to-end supply chain operations for units ranging from 100 to 1,200 personnel, ensuring timely procurement, warehousing, and distribution of mission-critical equipment and materials.
- Maintained 100% accountability of inventory valued at over $30 million, conducting quarterly inspections, audits, and reconciliations with zero losses or discrepancies.
- Led and supervised logistics teams of up to 15 personnel, training in inventory control, warehouse operations, safety compliance, and equipment handling, resulting in a 30% increase in operational efficiency.
- Operated and trained others on ERP systems including GCSS-Army, SARSS, and PBUSE for requisition processing, inventory tracking, and supply documentation management.
- Oversaw daily warehouse operations, including receiving, storing, issuing, and shipping, reducing inventory turnaround time by 25% and improving responsiveness to unit needs.
- Coordinated transportation and shipment of equipment and materials to CONUS and OCONUS locations, ensuring compliance with DoD shipping regulations, timelines, and security protocols.
- Served as Unit Safety and HAZMAT Officer, ensuring full compliance with OSHA, EPA, and DoD standards; successfully passed all inspections with no deficiencies.
- Planned and executed deployment logistics operations in austere environments under high-pressure conditions, sustaining continuous supply flow and supporting operational readiness.
- Analyzed usage and procurement trends to optimize supply acquisition strategies, achieving 15% cost savings and reducing excess inventory through data-driven decision-making.
- Negotiated with vendors and managed procurement activities, ensuring best-value acquisitions while adhering to federal and DoD contracting regulations.
- Delivered detailed briefings and monthly status reports to command leadership, enhancing visibility and ensuring compliance with property accountability regulations (AR 735-5 and DA PAM 710-2-1).
- Streamlined inventory controls and closed supply gaps, maintaining optimal stock levels and achieving 98% readiness rate in supply availability.
- Provided logistical support and customer service to both military and civilian personnel, resolving issues with requisitions, supply availability, and asset accountability.
- Managed HAZMAT program, including proper storage, handling, documentation, and disposal, achieving full regulatory compliance.
- Closed out procurement and logistics contracts by verifying deliverables, reconciling accounts, and documenting completion in accordance with Army regulations.
- Supervised a team of 6 procurement and supply personnel, ensuring task execution aligned with organizational goals and compliance with fiscal and logistical standards.
- Accountable for sensitive and mission-essential assets valued in excess of $6 million, maintaining strict controls and readiness reporting.
- Trained and mentored junior personnel and civilian staff in government procurement procedures, lifecycle logistics, property disposal, and federal accounting systems, increasing team capability and audit readiness.
- Managed internal logistics such as material sorting, delivery, and distribution across multiple departments, supporting operational tempo and minimizing downtime.
- Monitored and maintained inventory to ensure adequate supply levels, aligning with forecasted demand and mission timelines.
Education
MBA - Operations And Supply Chain Management
Southern New Hampshire University
Hooksett, NHBachelor of Science - Business
University of Phoenix
Tempe, AZAssociate of Science - Criminal Justice
Central Texas College
Killeen, TXSkills
,,,,,,,,,,,,,,,,,,,,
Multitasking
Problem-solving abilities
Teamwork
Budget control
Professionalism
Self motivation
Policy development and enforcement
Analytical skills
Technology
MRP and ERP systems
Inventory coordination
Customer relationship development
Task delegation
Logistics coordination
Quality assurance and control
Forecasting
Process implementation
Supply ordering
Inventory oversight
Scheduling management
11Logistics & Supply Chain Operations
Certification
- Unit Supply Specialist (92Y), U.S. Army
- Senior Leader Course (SLC), Army Logistics University
- Advanced Leader Course (ALC), Army Logistics University
- HAZMAT Certification – U.SARMY
- Property Book & Asset Management Training
- GCSS-Army (ERP System), PBUSE, SARSS, ULLS-S4 Systems
- Certified Logistician Technician 4.0 (CLT 4.0)
- Armorer
- Demonstrated Senior Logistician -(DSL)
- Demonstrated Logistician (DL)
Awards
Army Commendation Medal (5x), Army Achievement Medal (5x), Certificate of Achievement (6x) Recognized for 100% during Command Supply Discipline Inspections and 98% during Initial Command Inspection.
Timeline
Operations Coordinator
US Army-Directorate Of Simulation
11.2024 - Current
Supply Chain and Logistics Manager
U.S. Army
10.2003 - 11.2024
MBA - Operations And Supply Chain Management
Southern New Hampshire University
Bachelor of Science - Business
University of Phoenix
Associate of Science - Criminal Justice
Central Texas College
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