Jennifer Cummings
Summary
Resourceful Buyer skilled in sourcing alternatives for obsolete parts and managing vendor schedules. Expert in resolving pricing issues and delays in a fast-paced environment, consistently reporting on cost savings efforts and enhancing operational efficiency.
Overview
19
19
years of professional experience
Work History
Buyer 1
Mack Technologies
Westford, MA
10.2019 - Current
- Source parts and propose alternatives for obsolete parts or those with long lead times.
- Applied bargaining techniques to negotiate cost savings for the company.
- Coordinated with suppliers to confirm accuracy and feasibility of build schedules.
- Communicated regularly with customers to provide updates on order status, propose alternative AMLs, and address pricing issues.
- Provide solutions for purchase order delays and pricing issues in a time-sensitive manner.
- Report weekly on cost savings efforts and results.
- Operate successfully in a fast-paced, high-stakes environment.
Business Manager
One Stop Fun
Westford, MA
01.2012 - 10.2019
- Developed acquisition strategies for new customers and clients through marketing, cold calling, and direct sales.
- Analyzed purchasing trends to implement targeted sales efforts and increase revenue.
- Established product pricing aligned with competition and profitability targets.
- Recruited and developed staff of instructors and facility associates to enhance team capabilities.
- Created and organized training materials to equip staff for effective performance.
- Acted as escalation point to resolve customer service issues.
- Resolved customer questions and complaints to maintain satisfaction and loyalty.
Gymnastics Director
One Stop Fun
Westford, MA
01.2007 - 01.2012
- Oversaw health and wellness programs focused on injury prevention and athlete safety.
- Created weekly practice schedules to optimize space and staffing utilization.
- Facilitated effective communication between coaches and athletes.
- Assisted clients in selecting classes suited to their children’s needs.
- Solicited customer feedback to address client concerns and enhance service delivery.
- Oversaw inventory levels and placed orders to maintain availability of sports equipment.
Education
Bachelor of Arts - Psychology
University of Massachusetts
Lowell, MA02-2014
Skills
- Vendor relationship management
- Inventory management
- Customer retention
- Customer service
- Problem-solving abilities
- Detail oriented
- Multitasking
- Written communication
- Conflict resolution
Timeline
Buyer 1
Mack Technologies
10.2019 - Current
Business Manager
One Stop Fun
01.2012 - 10.2019
Gymnastics Director
One Stop Fun
01.2007 - 01.2012
Bachelor of Arts - Psychology
University of Massachusetts