Jennifer Cusumano
Jacksonville
Summary
Dynamic Certified Medical Assistant with extensive experience at Baptist Primary Care, excelling in EKGs and patient triage. Proven ability to maintain HIPAA compliance while enhancing patient care through effective communication and meticulous records management. Recognized for streamlining processes and ensuring a high standard of care in fast-paced environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
Baptist Primary Care
Jacksonville
08.2024 - Current
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Organized patient charts before each day's clinic sessions began.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Provided assistance to medical staff in performing minor surgical procedures.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
Medical Assistant
Insight Global @Baptist
Jacksonville
05.2024 - 08.2024
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
MA/Admin
Matrix Providers
Greenville
04.2022 - 01.2024
- Scheduling
- Document Retrieval
- Data Entry
- Sensitive Material Handling
- Electronic Records Management
- Customer Service
- Document and File Management
- Remote Conferencing
- Insurance Eligibility Verification
- Cleaning and Sanitizing
- High Volume Phone Inquiries
- Social Media Updating
- Office Management
- Fast Learner
- Sorting and Labeling
- Multitasking and Time Management
- Transcription and Dictation
- Microsoft Office
- Employee Training and Development
- Open and close clinic, order all supplies, handle phone calls and complaints.
Certified medical assistant
The Heart Center
Palm Coast
05.2016 - 12.2021
- Triage pts, room and check vitals, EKGs, Holter Monitors, contact pts with results, schedule procedures, Fill prescriptions.
Certified medical assistant
Daytona Heart Group
Daytona Beach
12.2015 - 04.2016
- Room pts, triage, Holter monitors, fill prescriptions.
Certified Medical Assistant
Ormond beach Dermatology
Ormond Beach
01.2015 - 12.2015
- Room patients, chart, assist with surgeries, fill prescriptions.
Patient Service Rep
Orthopedic Clinic of Daytona
Daytona
04.2014 - 07.2014
- Answer phones, send messages to providers, refill prescriptions.
Senior Agent
Alternative insurance agency.
Deltona
03.2011 - 05.2013
- Write new business, process changes, post payments.
Insurance Agent
Realty Insurance Consultants
Ormond Beach
06.2007 - 09.2008
- Write new business, service existing business.
Insurance Agent
Direct General
Holly Hill
03.2003 - 06.2007
- Write new business, process changes, post payments.
Education
Medical Assistant Technician -
Florida Technical College
Deland, FLSkills
- EKGs
- Specimen Collection
- Staple/Suture Removal
- Vital Signs
- Throat Cultures
- Front Office Duties
- Phlebotomy
- Basic Wound Care
- HIPAA Compliance Trained
- Injections
- Pre-Op/Post-Op Care
- Triage
- Charting/Records Mgmt
- Instrument Sterilization
- Surgical Tray Set-up
- Prescription Refills
- Patient Intake
- Inventory Management
- Records Management
Additional Information
Prepare quotes and service Homeowners, auto and business insurance., Author professional correspondence to customers and vendors., Establish friendly yet professional relations with consumers., Rapidly learn and master varied computer programs., Customer Service/Marketing/Problem Solving., Oversee front-office operations and provide impeccable customer service., Built a clientele supported by 90% referral business., Develop and implement strategic marketing plan for business., Launched a thriving Independent Agency with little outside marketing., Create special promotions.
Certification
- Certified Medical Assistant
Timeline
Medical Assistant
Baptist Primary Care
08.2024 - Current
Medical Assistant
Insight Global @Baptist
05.2024 - 08.2024
MA/Admin
Matrix Providers
04.2022 - 01.2024
Certified medical assistant
The Heart Center
05.2016 - 12.2021
Certified medical assistant
Daytona Heart Group
12.2015 - 04.2016
Certified Medical Assistant
Ormond beach Dermatology
01.2015 - 12.2015
Patient Service Rep
Orthopedic Clinic of Daytona
04.2014 - 07.2014
Senior Agent
Alternative insurance agency.
03.2011 - 05.2013
Insurance Agent
Realty Insurance Consultants
06.2007 - 09.2008
Insurance Agent
Direct General
03.2003 - 06.2007
Medical Assistant Technician -
Florida Technical College
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