Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer D’Alexander

Littleton,Co

Summary

Senior Network Engineer with 10 years of experience that has experience with determining root causes of issues, developing a new design, and determining what the fix would be if including hardware and software development. I have done infrastructure builds from concept, design, implementation, and including datacenter infrastructure. I also have experience in hardware design, racking, cabling (made and bought), wiring, labelling, switching and routing. Network design includes switches, routers and servers, including network monitoring as well as BGP and OSPF. Design and implemented network infrastructure using AutoCAD and Autodesk tools. As well as extensive documentation. Systems Administration which included Active Directory, desktop troubleshooting, including desktop support and installations on hardware. Provided technical support for Windows systems including audits and performance tuning. Skills include: OSPF, BGP, DOCSIS, AD and IT Administration, Audits, Security, Network Administration and Engineering. Proven track record in managing communication and directing tasks to vendors and suppliers, with specialized expertise in remote hut environments. Customer service with vendors and internal personnel. Including training of new personnel.

Overview

17
17
years of professional experience
1
1
Certification

Work History

IT Systems Engineer

Miles IT
04.2024 - Current
  • Provided technical support for Windows systems, resolving issues promptly to maintain system uptime
  • Conducted regular system audits and performance tuning to enhance system reliability and efficiency
  • Established strong relationships with vendors and suppliers, ensuring timely delivery and quality of services and products
  • Perform regular network assessments and troubleshoot issues to maintain optimal performance and security

Network Engineer II

Charter Communications
06.2022 - 12.2023
  • Network Testing: DOCSIS cable modem investigations, including pin point investigations with anomalies found during regular testing
  • As well as working with vendors to fix issues
  • DOCSIS and EPON testing along with introduction of standards: including RF testing, fw testing (upgrade/downgrade), soak testing, ping testing and provisioning testing
  • Working knowledge of CMTS platforms, including CBR-8, E6000 and CASA 100G
  • Knowledge of RPHY CMTS, including harmonic and Pebble2
  • Knowledge of Adtran and Vecima platforms
  • Technical documentation including extensive testing procedures
  • Training of new personnel

Network Engineer - Secret Clearance

CACI
Lakewood, Colorado
10.2021 - 06.2022
  • IT Admin: Update Windows, Installs, Upgrades, AD, Documentation
  • Network: Switches Configuration, Firewall (Fortinet) Configuration, Port Mapping, Implementation of New Devices, Documentation, Log Reviews

Systems Engineer Sr. – TS Clearance/SCI

Lockheed Martin Corporation
Littleton, Colorado
01.2015 - 03.2021
  • Network Engineering: (Primary Responsibility) Cisco switches and routers, IP allocations, PSR/NSR’s, Troubleshooting in-house and over phone, STIG implementation, ACAS implementation, Lead Infrastructure support and configuration
  • NSR/PSR’s
  • Managed data center power systems, including AC/DC configurations, to support critical network operations
  • Command Cyber Readiness Inspection (CCRI) prep and Security Technical Implementation Guide (STIG) review and implementation

Systems Engineer – TS Clearance

Lockheed Martin Corporation
Boulder, Colorado
01.2014 - 01.2015
  • System Administrator: Provided support including customer service, Linux OS including enabling / disabling accounts, recovering files, unlocking accounts, file structure manipulations, provisioning new machines (adding forward and reverse files to the dns server and adding recipes to the chef server), LDAP, etc
  • Provided ‘on-the-spot’ customer support via the help desk
  • Provided hardware installs to the customer
  • Network Engineering: Experience in Cisco switch and router products including manipulations (turning ports on/off, description changes, etc.)
  • Updated, routed and fixed the switch configurations to display accurate descriptions
  • Information Assurance: Leaded the PPS (Ports, Protocols and Systems) configurations
  • Leaded the revision of the firewall policy documents
  • Quality Assurance: Auditing, Visio support for changes to documents, preparing items for delivery: including relabeling, changing drawings, preparing shipping documents

Computer Systems Architect and Materials Engineer

Lockheed Martin Corporation
Littleton, Colorado
10.2007 - 01.2014

Education

Masters - CIT, Systems Engineering (emphasis in networking)

Regis University
Denver, Co
01.2014

Bachelor of Science - Electrical Engineering

Northern Illinois University
DeKalb, IL
01.2002

Skills

  • OSPF
  • BGP
  • DOCSIS
  • AD and IT Administration
  • Audits
  • Security
  • Network Administration and Engineering

Certification

  • Security+ Certificate, 01/01/16
  • Security+ Certificate, 01/01/19

Timeline

IT Systems Engineer

Miles IT
04.2024 - Current

Network Engineer II

Charter Communications
06.2022 - 12.2023

Network Engineer - Secret Clearance

CACI
10.2021 - 06.2022

Systems Engineer Sr. – TS Clearance/SCI

Lockheed Martin Corporation
01.2015 - 03.2021

Systems Engineer – TS Clearance

Lockheed Martin Corporation
01.2014 - 01.2015

Computer Systems Architect and Materials Engineer

Lockheed Martin Corporation
10.2007 - 01.2014

Masters - CIT, Systems Engineering (emphasis in networking)

Regis University

Bachelor of Science - Electrical Engineering

Northern Illinois University
Jennifer D’Alexander