Jennifer D'Amico

Managed schedules for three children, ages 5, 7, and 9 currently.

Oversaw monthly budget, including weekly groceries with a focus on reducing spending and prioritizing saving

Oversaw remote schooling as needed

Volunteer at school when opportunities allowed

• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Processed customer transactions promptly, minimizing wait times.
• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Provided customer records, account statements and copies of checks.
• Reconciled cash drawer and resolved discrepancies.
• Counted and packaged currency and coins.
• Logged cashier's checks and other transactions to maintain accurate account records.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.
• Performed cash, card and check transactions to complete customer purchases.

• Handled customer inquiries and suggestions courteously and professionally.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Processed customer service orders promptly to increase customer satisfaction.
• Delivered prompt service to prioritize customer needs.