Jennifer Daniels
Palm Coast,FL
Summary
Experienced with managing nursing teams and overseeing patient care. Utilizes leadership and clinical expertise to ensure efficient and effective healthcare delivery. Track record of maintaining high standards in patient safety and quality care. Patient-oriented Nurse with 29 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with nursing rehabilitation specialty.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Charge Nurse
Brooks Rehabilitation at Halifax Health
10.2016 - Current
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Collaborated with other healthcare professionals to provide quality patient care.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
- Oversaw administration of medication, ensuring adherence to strict safety protocols, thereby maintaining patient safety.
Registered Nurse Case Manager
Brooks Home Health Care
12.2020 - Current
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Participated in on-call rotations to deliver after-hours care.
- Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Authored clinical notes and updates to be reviewed by patient's primary physician.
- Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
- Administered physical examinations and documented history of current and previous conditions, illnesses and injuries.
Director of Nurses
Coquina Center
06.2015 - 09.2016
- Spearheaded recruitment efforts to attract top-tier talent for the nursing department, enhancing overall staff capabilities.
- Improved patient care by implementing evidence-based nursing practices and developing comprehensive care plans.
- Mentored junior nurses through one-on-one coaching sessions, fostering professional development and growth.
- Collaborated closely with other healthcare professionals to ensure seamless transitions between different departments or facilities.
- Ensured compliance with regulatory standards by conducting thorough audits and making necessary improvements.
- Enhanced staff performance through regular training, evaluations, and constructive feedback sessions.
- Promoted a collaborative work environment with interdisciplinary teams to optimize patient outcomes.
- Streamlined operations by implementing efficient scheduling systems and allocating resources effectively.
- Evaluated existing policies and procedures regularly to adapt them according to changing medical regulations.
- Championed quality improvement initiatives, driving continuous advancements in patient care standards.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Performed rounds to observe care and interview staff, residents, and families.
- Monitored and evaluated 40 nursing staff performance, providing feedback and guidance to support standards of care.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
Licensed Nursing Home Administrator
Deer Meadows Retirement Community
02.2009 - 03.2015
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Managed financial performance, ensuring budget compliance and maximizing revenue generation through accurate billing and reimbursement practices.
- Ensured regulatory compliance by conducting internal audits, addressing deficiencies promptly, and maintaining up-to-date knowledge of industry standards and regulations.
- Oversaw financial transactions and management functions, strategically managing $10,000,000 operating budget.
- Championed a resident-centered approach to care by actively soliciting feedback from patients'' families regarding their experiences at the nursing home facility.
- Maintained compliance with Centers for Medicare and Medicaid Services (CMS) requirements, submitting payroll-based journal (PBJ) reports and re-evaluation reports for continued participation in Medicare and Medicaid programs.
- Reduced staff turnover by fostering a positive work environment through open communication and proactive problem-solving.
- Developed strong relationships with local healthcare providers, increasing referral rates and strengthening the facility's reputation within the community.
Director of Nurses
Deer Meadows Retirement Community
02.2002 - 01.2009
- Advocated on behalf of both patients and staff at board meetings to influence policy decisions impacting the nursing department's operations.
- Improved patient care by implementing evidence-based nursing practices and developing comprehensive care plans.
- Delivered presentations at conferences or workshops to share expertise and promote best practices within the nursing community.
- Launched new programs targeting specific health concerns within the community, improving overall population health outcomes.
- Developed and executed strategic goals for the nursing department of 90 nursing staff, aligning with organizational objectives.
- Streamlined operations by implementing efficient scheduling systems and allocating resources effectively.
- Evaluated existing policies and procedures regularly to adapt them according to changing medical regulations.
- Fostered strong relationships with patients'' families through effective communication strategies and empathetic support systems.
- Reduced hospital readmission rates by implementing robust discharge planning processes and patient education initiatives.
- Managed budgets and financial aspects of the nursing department, optimizing resource allocation for maximum efficiency.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Identified department issues to recommend corrective actions.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Education
Associate of Science - Nursing
Bucks County Community College
Newtown, PA05.1996
Bachelor of Science - Healthcare Administration
University of Phoenix
Phoenix, AZSkills
- Direct patient care
- Goal setting
- Care coordination
- Emotional intelligence
- Staff management
- Care plan development
- Patient management
- Healthcare regulations
Accomplishments
- Collaborated with team of Chief Executive Officer and the Chief Financial Officer in the development of Deer Meadows Retirement Community 46-bed ventilator care and bedside dialysis program.
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- Basic Life Support Certification (BLS)
- Certified Rehabilitation Registered Nurse (CRRN) - Association of Rehabilitation Nurses
Timeline
Registered Nurse Case Manager
Brooks Home Health Care
12.2020 - Current
Charge Nurse
Brooks Rehabilitation at Halifax Health
10.2016 - Current
Director of Nurses
Coquina Center
06.2015 - 09.2016
Licensed Nursing Home Administrator
Deer Meadows Retirement Community
02.2009 - 03.2015
Director of Nurses
Deer Meadows Retirement Community
02.2002 - 01.2009
Associate of Science - Nursing
Bucks County Community College
Bachelor of Science - Healthcare Administration
University of Phoenix
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