Jennifer Da Rosa
Human Resources Professional
Charlotte ,NC
Summary
Highly efficient Human Resources Professional offering over 8 years of performance in fast-paced and challenging administrative environments. Adaptable with the ability to work well independently as well as a resourceful member in a team setting
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Senior Human Resources Specialist-Remote
Commonwealth Care Alliance
01.2023 - Current
- Hired as Human Resources Specialist, promoted to Senior level position after 4 months of start
- Managing and processing Spotlight awards and bonuses, ensuring deadlines are met in timely manner for payouts
- Coordinate with outside vendor for Unemployment along with collaborating with HR leaders, regarding claims
- Maintain accurate personnel records, enabling informed decision-making based on reliable data analysis.
- Streamline HR operations by implementing efficient processes and procedures, updating as needed workflow guides related to all HRSC tasks
- Developing strong relationships between management and staff members through open communication channels, leading to improved collaboration across all departments.
- Mentor for HR Specialists, offering guidance and support for offboarding and onboarding processes.
- Support Manager in the monitoring of the onboarding and offboarding processes to assure deadlines are met and all required actions are completed
- Assist in completing ad-hoc projects to support the needs of the business
Recruiter-Temporary
City Personnel
08.2022 - 10.2022
- Full cycle recruitment for leading staffing agency
- Studied job descriptions and qualifications to determine applicant requirements.
- Generated specific candidate pool for career opportunities through evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
- Followed up with qualified applicants sourced via industry-specific pipelines, events and job fairs.
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
- Verified applicant references and employment details.
Human Resources Analyst I
State of Rhode Island
03.2020 - 01.2022
- Provide support to the RI Department of Health and other agencies within the State through recruitment, staffing and other human resources activities
- Provide counsel to leadership team including managers and directors regarding policy and procedures
- Collaborated with union representatives and organizational leadership to adhere to all federal and union guidelines regarding employment classifications, job descriptions and compensation
- Manage all onboarding tasks for all internal and new employees including I-9 verifications and background checks
- Post well-written vacancy announcements using available recruitment tools to attract talented, highly skilled job applicants
- Refer all applicants to hiring managers following federal and local guidelines
- Manage recurring HR processes such as leaves, appointments, salary increases and terminations
Talent Acquisition Operations Trainer
CVS HEALTH CORPORATION
02.2019 - 03.2020
- Promoted to position to manage the planning, design, development and facilitation of training
- Partner with Stakeholders and Leadership when required to update and communicate key operational changes
- Participate in process improvement initiative projects
- Designed, planned and facilitated curriculum for the Hiring Support Center for new enterprise expansion
- Received numerous Accountability Recognition for exemplary attention to detail hiring agent, CVS health: lincoln RI
- Created effective talent acquisition training materials that supported culture and performance objectives.
Hiring Agent
CVS HEALTH CORPORATION
02.2019 - 10.2019
- Manage the hiring cycle for all retail stores in the state of SC
- Extend offer letters and follow up communication to candidates
- Provide excellent customer service to store managers, field colleague trainers and candidates
- Schedule onboarding for new hire orientations
- Received Collaboration Recognition for great teamwork efforts and ability to adapt quickly
Human Resources Specialist
Aerotek (Lawson)
08.2018 - 09.2018
- Responsible for pulling reports through ADP, and creating spreadsheets for data
- Prepared and faxed worker’s compensation claims as well as background checks
- Posted ads on indeed/ sourced and screened applicants
- Ran VOE Requests in appropriate time manner
- Processed payroll along with wage garnishments, child support, and tax levies in compliance with federal and state regulations
- Conducted I-9 Verifications, on-boarding, and managed employee changes
Accounts/HR Analyst II
MedStar Georgetown University Hospital
01.2015 - 09.2017
- Promoted to position to provide administrative support to Administrator with various financial/ human resource reporting
- Payroll processor for the department, managing 62 Associates and accurately calculating monthly incentives/bonuses
- I-9 verification and other on-boarding orientation tasks for new hires ensuring smooth transitions
- Coordinator for Anesthesiologist Assistant Program facilitating students with on-boarding tasks, ID badges and security access
- Collect and organize confidential material and data for monthly volume reporting
- Audit payroll and expense reports to confirm accounting accuracy
- Assist in daily workflow organization ordering and maintaining supplies for the office and other various operational duties
- Work closely with Administrator on various reporting projects to keep on target for yearly budget resulting in extra bonuses for Attendings
- Process reimbursements, check requests and invoice payments in a timely manner
- Effectively trained on new company wide time and attendance tracking system providing leadership and guidance to fellow associates
- Successfully coordinate department events and office relocations simultaneously building positive relationships with outside vendors
- Initiated raising team morale with positive and encouraging daily quotes, bulletin board updates and camaraderie building exercises
Executive Assistant
MedStar Georgetown University Hospital
03.2013 - 01.2015
- Provide administrative support to the Chief of the Division of Gastroenterology and Director of Endoscopy through data/file management, call screening and correspondence along with other various office operations
- Assist in daily workflow organization by sending out daily coverage email to all personnel in the department
- Initiated building team morale with positive and encouraging daily quotes in the coverage email
- Contributed in raising patient satisfaction scores by executing exceptional customer service
- Ensure Chief of the Division is meeting his conference obligations with effective calendar management
- Collected and organized confidential material and data for distribution regarding monthly meetings held by the Director of Endoscopy analyzing morbidity and mortality to warrant patient safety
- Work closely with the billing department to maintain an effortless check in process for the front desk staff by notifying patients with missing insurance information/referrals
Education
Bachelor of Arts - Business Management
Emmanuel College
Boston, MA 09.2003 - 05.2008
Certification - Life Coaching
World Coach Institute
Florida 04.2020 - 04.2021
Skills
Microsoft Word, Excel, Power Point and Outlook, Sharepoint, Adobe, API, PeopleSoft, SAP, WebEx, Kenexa Brassring, Visio, ADP, Workday, Talent Acquisition, Training and Mentoring, Smartsheet
Timeline
Senior Human Resources Specialist-Remote
Commonwealth Care Alliance
01.2023 - Current
Recruiter-Temporary
City Personnel
08.2022 - 10.2022
Certification - Life Coaching
World Coach Institute
04.2020 - 04.2021
Human Resources Analyst I
State of Rhode Island
03.2020 - 01.2022
Talent Acquisition Operations Trainer
CVS HEALTH CORPORATION
02.2019 - 03.2020
Hiring Agent
CVS HEALTH CORPORATION
02.2019 - 10.2019
Human Resources Specialist
Aerotek (Lawson)
08.2018 - 09.2018
Accounts/HR Analyst II
MedStar Georgetown University Hospital
01.2015 - 09.2017
Executive Assistant
MedStar Georgetown University Hospital
03.2013 - 01.2015
Bachelor of Arts - Business Management
Emmanuel College
09.2003 - 05.2008
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