Jennifer Davila
Springfield,MA
Summary
Enthusiastic and reliable Certified Phlebotomist/Medical Assistant eager to contribute to team success through hard work.
National Healthcareer Association
Certification: 8811-1804 Exp: 2024
Overview
14
14
years of professional experience
Work History
Certified Phlebotomy Technician
Mercy Medical Center Life Labs
05.2023 - Current
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles, following infection control protocol.
- Spoke with patient to reduce anxiety.
- Labeled and transferred tubes and followed exact directions for handling and storing specimens for transport.
- Organized daily work based on collection priority.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust.
- Actively working in this field since 2009
Patient Access Representative
Mercy Medical Center: Emergency Room
10.2021 - 05.2023
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Performing at high paced, and high patient volume environment striving to meet daily revenue goals though collection of co-pays.
Emergency Department Technician
Mercy Medical Center
12.2009 - 10.2021
- Used Meditech to maintain records of patient care, condition and progress and reported and discussed observations with RN.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Continuously monitored patients and reported changes to head nurses and physicians. Responsible for making sure patient is hooked up to cardiac monitor and blood pressure cuff properly.
- Always ready respond to a code in the emergency dept as well as other areas of the hospital.
Education
Certificate in Medical Assistant And Phlebotomy - Medical Assisting And Phlebotomy
Mildred Elley School of Careers
Pittsfield, MA10.2005
Associate of Science - Human Services
Berkshire Community College
Pittsfield, MA05.2005
Skills
- Certified Phlebotomist
- Bilingual (English/Spanish)
- Medical Records Management
- Hospital bedside patient care
References
Luis Centeno, Supervisor
Mercy Medical Center
Patient Access Dept.
413-748-9670
Marie Bishop- Sadak, RN
Mercy Medical Center
Emergency Department
Springfield, MA 01104
860-416-3375
413-748-9000
Rachael Decotou, PA
Mercy Medical Center
Emergency Dept.
413-748-9000
Timeline
Certified Phlebotomy Technician
Mercy Medical Center Life Labs
05.2023 - Current
Patient Access Representative
Mercy Medical Center: Emergency Room
10.2021 - 05.2023
Emergency Department Technician
Mercy Medical Center
12.2009 - 10.2021
Certificate in Medical Assistant And Phlebotomy - Medical Assisting And Phlebotomy
Mildred Elley School of Careers
Associate of Science - Human Services
Berkshire Community College
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