Jennifer Davis
Beaver Falls,PA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
16
16
years of professional experience
Work History
Bar Manager
White Twp Inn & Bowling Center
03.2024 - Current
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Improved customer service rankings by resolving issues quickly and accurately.
- Enhanced team productivity through effective scheduling and task delegation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Mentor and train staff members to ensure exceptional customer service standards.
Insurance Representative
APS Medical Billing
11.2023 - Current
- Efficient Billing and Follow up for 3 accounts all based out of Ohio
- Insurance Follow up for claim denial with Insurance Company
- Conducting Appeal follow up with Insurance Companies
- Various Reports as needed
- Responded to customer calls swiftly to resolve issues and answer questions.
Patient Account Rep
Heritage Valley Health Systems
02.2021 - 10.2023
- Efficient billing and follow up for UPMC, Cigna & CCBHO
- Staying up to date on all internal billing requirements to ensure that claim is processed promptly and correctly
- Insurance follow-up for denials with insurance company
- Conducting research as to why claim was denied, ie
- No authorization, coding issues, patient name or member id issues
- Monitor of appeals to the insurance company
- Various reports as needed
Admin Tech
Heritage Valley Health Systems
02.2010 - 02.2020
- Answered and directed multi-line incoming calls
- Entered physician orders in patients' charts
- Coordinated all documents, hard copies of patients' chart for transfer to another facility
- Demonstrated attention to detail while multi-tasking
- Manage patient admission and discharge processes
- Make photocopies and fax documents as needed for the medical staff
- Schedule transportation for transfer of patient
- Demonstrated attention to detail while multi-tasking
Patient Registrar
Heritage Valley Health Systems
10.2009 - 02.2010
- Greet patients, visitors and family members coming into the Emergency Department
- Maintain proper documentation for patient admission into the Emergency Department
- Verify patients' demographics
- Verify various insurances
- Process patient payments for copays for visit
Education
High School Diploma -
Beaver Falls High School
Beaver, PA06.1985
Skills
- Documentation Review
- Order Entry
- EMR Systems
- Hospital Experience
- Team Collaboration
- Medical Billing
- Verbal and Written Communication
- Patient Account Review
- Electronic and Paper filing
- Account Resolution
- Administrative Support
- Insurance Billing
- HIPPAA Understanding
- Microsoft Office
- Problem Identification
- Insurance Verification
Timeline
Bar Manager
White Twp Inn & Bowling Center
03.2024 - Current
Insurance Representative
APS Medical Billing
11.2023 - Current
Patient Account Rep
Heritage Valley Health Systems
02.2021 - 10.2023
Admin Tech
Heritage Valley Health Systems
02.2010 - 02.2020
Patient Registrar
Heritage Valley Health Systems
10.2009 - 02.2010
High School Diploma -
Beaver Falls High School
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