Miracle Jackson
Memphis,TN
Summary
Detail-oriented and highly dependable professional with over 15 years of experience in fast-paced, high-volume environments. Skilled in data accuracy, recordkeeping, and regulatory compliance, with a strong ability to manage documentation and resolve issues efficiently. Proven track record of maintaining organization and accuracy under pressure. Seeking to transition into a Customs Trade Agent role with FedEx.
Overview
2027
2027
years of professional experience
Work History
Bar Manager
Paula & Raiford’s Disco
Memphis, TN
2009 - Current
- Managed high-volume cash and card transactions with a strong focus on accuracy and accountability.
- Ensured compliance with local regulations, including ID verification and service standards.
- Resolved customer concerns quickly while maintaining professionalism in a fast-paced environment.
- Demonstrated strong multitasking and organizational skills during peak hours.
Personal Assistant / Operations Support
Bel-Air Properties
Memphis, TN
2022 - 2026
- Coordinated daily logistics, transportation, and scheduling across multiple business operations.
- Maintained records, documents, and communications for various properties and business activities.
- Assisted with operational tasks, errands, and on-site coordination across multiple locations.
- Handled sensitive information with discretion and strong attention to detail.
- Supported overall efficiency of business operations through organization and reliability.
Mail Processing / Customer Service Associate
United States Postal Service
Memphis, TN
2017 - 2022
- Processed mail and packages in accordance with shipping and handling regulations and timely delivery.
- Verified addresses, postage, and documentation for accuracy and compliance.
- Handled high volumes of shipments with strict attention to deadlines and detail.
- Maintained organized records and ensured proper routing of packages.
- Trained new associates on postal regulations, operational procedures, and customer service standards.
Education
High School Diploma -
Melrose High School
Memphis, TNSkills
- Data Entry & Accuracy
- Documentation Review
- Regulatory Compliance
- Recordkeeping & Organization
- Time Management
- Customer Service
- Multi-tasking in Fast-Paced Environments
- Team leadership
- Problem-solving
Timeline
Bar Manager
Paula & Raiford’s Disco
2009 - Current
Personal Assistant / Operations Support
Bel-Air Properties
2022 - 2026
Mail Processing / Customer Service Associate
United States Postal Service
2017 - 2022
High School Diploma -
Melrose High School