Miracle Jackson
Paula & Raiford's Disco
Memphis,TN
18
years of professional experience
Organized administrative professional with over 15 years of experience in fast-paced environments. Expertise in data entry, records management, and customer service while ensuring confidentiality and accuracy. Committed to managing extensive records and maintaining efficient filing systems to support organizational goals as a Court Records Clerk.
Work History
Bar Manager
17 Years 7 Months- Managed high-volume cash and credit card transactions, ensuring accurate financial records and minimizing discrepancies.
- Verified customer identification and ensured compliance with company policies and local regulations.
- Addressed customer questions, concerns, and complaints, enhancing overall satisfaction in a fast-paced environment.
- Maintained daily operational records and documentation with a high level of accuracy.
- Demonstrated excellent organizational and multitasking skills during peak business hours.
Personal Assistant / Operations Support
4 Years- Coordinated schedules, appointments, transportation, and daily logistics to support efficient operations.
- Managed electronic and paper filing systems, ensuring accurate recordkeeping for multiple properties.
- Maintained confidential files, records, and business documentation for multiple properties.
- Assisted with administrative projects requiring exceptional attention to detail and organization.
Mail Processing / Customer Service Associate
5 Years- Processed high volumes of mail and official documents, ensuring strict accuracy and efficiency to support timely delivery.
- Verified addresses, postage, and shipping documentation to ensure compliance with postal regulations.
- Handled confidential mail and sensitive information while following federal guidelines.
- Trained new employees on postal procedures, operational policies, and customer service standards.
- Consistently met productivity goals while maintaining exceptional attention to detail.
Education
High School Diploma
Skills
Customer Service
Records Management
Data Entry & Accuracy
Document Review
Confidential Records Handling
Scheduling & Calendar Coordination
Attention to Detail
Organizational skills
Multitasking
Time Management
Computer systems
Computer operations
Timeline
Personal Assistant / Operations Support
Bel-Air Properties
01.2022 - 01.2026Read More
Mail Processing / Customer Service Associate
United States Postal Service
01.2017 - 01.2022Read More
Bar Manager
Paula & Raiford's Disco
01.2009 - CurrentRead More
Melrose High School
High School Diploma
Read More